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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
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New Deployment Methods for Desktops by Dell, Inc.
November 25, 2009 - (Free Research)
Standard remote desktop technologies offer numerous benefits based on server consolidation, but may also restrict operating systems and deliver reduced functionality. Read this brief paper to learn more.
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Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices by Overland Storage
July 09, 2009 - (Free Research)
The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event.
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Patch Authority Ultimate Version 6 by ScriptLogic Corporation
April 10, 2009 - (Free Research)
With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack.
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Empowering the Mobile Enterprise by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research)
This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
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Backup Optimization Best Practices by FalconStor Software
May 20, 2009 - (Free Research)
Join Paul Kruschwitz, Director of Enterprise Solutions for Falconstor Software, as he discusses best practices for backup optimization. Learn about the benefits of a virtual tape library (VTL), common problems with backup environments, and the latest Falconstor VTL solutions.
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Routers are Dead; Long Live the Router by Cisco Systems, Inc.
November 20, 2009 - (Free Research)
Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.
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Google Web Toolkit: An Introduction by TheServerSide.com
October 21, 2009 - (Free Research)
In the early days of Java, application development with the Abstract
Window Toolkit (AWT) was relatively simple.
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GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd.
May 28, 2009 - (Free Research)
The #1 server based anti spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, whilst minimizing false positives. Also adds various email management tools to your server.
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Jumpstart Your Next Project with Visual Studio 2010 Beta 2 by Microsoft
October 30, 2009 - (Free Research)
Jump start your next development project with Visual Studio 2010 Beta 2. This IT download allows you to support for the latest platforms, targeted experiences for specific application types, and core architecture improvements. Download it now!
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Demo - Installing Hyper-V Server on Dell PowerEdge R805 by Dell and Microsoft
December 11, 2008 - (Free Research)
This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.
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Associated Banc-Corp Case Study by SafeNet, Inc.
November 09, 2009 - (Free Research)
After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 01, 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Disk and Tape Square Off Again - Tape Remains King of the Hill with LTO-4 by Hewlett-Packard Company
February 29, 2008 - (Free Research)
This bulletin reviews new storage technologies against the value of retaining, or upgrading, your current tape environment. To do this, it establishes a framework of comparison - using a backup/recovery and archive scenario - between the latest disk technologies and the latest iteration of tape storage, LTO-4 technology.
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Remote Backup for SMBs by 3X Systems
October 16, 2009 - (Free Research)
In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.
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