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Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation September 01, 2012 - (Free Research) Today, many businesses are looking for ways to reduce customer service costs without sacrificing satisfaction – and most companies are finding it challenging. Read this vendor e-book to learn how adding knowledge management to your customer service strategy can reduce costs while increasing agent productivity and customer satisfaction.  (EBOOK) READ ABSTRACT |

Four steps to better application Management and deployment by Hewlett-Packard Limited August 03, 2012 - (Free Research) This white paper discusses the four steps to software management and deployment through the use of automation. The paper also reviews the pitfalls and challenges of manual application management, the complexity of managing these systems, and things to avoid when implementing an automation script.  (WHITE PAPER) READ ABSTRACT |

10 Steps to Establishing an Effective Email Retention Policy by CA Technologies. January 23, 2009 - (Free Research) Building a well-planned, enterprise-wide email retention policy helps establish uniform and consistent rules for all email and electronic records.  (WHITE PAPER) READ ABSTRACT |

5 Steps to Automating Accounts Payable by Kofax, Inc. February 03, 2009 - (Free Research) This white paper proposes a 5-step approach to automate an accounts payable operation, describing the typical costs of processing invoices manually and the saving that can be achieved with each of the incremental steps.  (WHITE PAPER) READ ABSTRACT |

Three Key Steps to B2B Marketing Optimization by Marketo April 28, 2010 - (Free Research) In B2B marketing, small changes can mean big differences to the success of marketing programs.  But just because you met the plan goals does not mean the program was as successful as it could have been. The secret to getting the most out of your campaigns is to optimize continually - pre-click, post-click, and post-conversion.  (WHITE PAPER) READ ABSTRACT |

Seven Steps to Effective Data Governance by Information Builders August 01, 2012 - (Free Research) Effective data governance can provide the peace of mind that your data will stand up to privacy policies, regulatory compliance, and financial reporting. Yet most organizations become overwhelmed by the undertaking and halt implementation. Read this paper to learn 7 practical steps to crafting a productive data governance plan today.  (WHITE PAPER) READ ABSTRACT |

Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS by Compuware Corporation September 03, 2009 - (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise.  (WHITE PAPER) READ ABSTRACT |

5 Steps to Get Your Team on the Same Page - An Introduction To QuickBase by Intuit QuickBase July 2005 - (Free Research) In 30 minutes, we'll introduce you to QuickBase, the leading, hosted workgroup application platform.  (WEBCAST) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM April 2012 - (Free Research) Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path.  (WHITE PAPER) READ ABSTRACT |

Information Agenda Assessment Tool by IBM October 2009 - (Free Research) The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.  (ASSESSMENT TOOL)

The 10 Critical Steps to Selecting an EHR by HP & Intel® March 2013 - (Free Research) Don't be another statistic in the failed world of EHR. This e-guide from SearchHealthIT.com outlines the critical objectives that must be met in order to ensure a thorough EHR assessment. Read now for ten steps sure to guide you in the right direction during your EHR selection stage.  (EGUIDE) READ ABSTRACT |

8 Steps to Standardize Multi-Country Payroll Processes by Workday February 2012 - (Free Research) This paper explores the challenges associated with standardizing multi-country payroll programs and outlines eight essential steps for success. Read on for a deeper understanding of how to assess your current international payroll operations and learn how to design a payroll strategy that aligns with your company’s strategic objectives.  (WHITE PAPER) READ ABSTRACT |

Ten Steps to Better, Stronger Passwords by Global Knowledge October 2012 - (Free Research) Access this exclusive resource to discover 10 steps to better, stronger passwords that will keep your critical data safe and secure.  (WHITE PAPER) READ ABSTRACT |

12 Steps to Bring Your Own Device (BYOD) Success by Global Knowledge April 2012 - (Free Research) This essential resource outlines 12 steps to a secure and managable Bring Your Own Device (BYOD) program. Find out how you can leverage the advantages of IT consumerization while mitigating the risks.  (WHITE PAPER) READ ABSTRACT |

6 Steps to Prevent a Data Breach by Symantec Corporation September 2009 - (Free Research) Read this one-page document to learn the six helpful steps any organization can take to reduce data breaches.  (BROCHURE) READ ABSTRACT |

20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company March 2009 - (Free Research) How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.  (ANALYST REPORT) READ ABSTRACT |

Build a Better Data and Recovery Backup Plan: The First Five Steps by Iron Mountain February 2012 - (Free Research) Check out this white paper for a complete backup breakdown. Included in this guide are the first five steps to take when building a data backup and recovery strategy, and best practices to help you develop and start improving your backups today. Read on for more.  (WHITE PAPER) READ ABSTRACT |

How to select the best ERP strategy for your business by Epicor Software Corporation June 2012 - (Free Research) In the expert guide discover how the right enterprise resource planning (ERP) strategy can increase overall efficiency and visibility in your enterprise. Learn 6 steps to evaluating ERP vendors, 8 questions that will help you determine your organization’s ERP needs, and much more.  (EGUIDE) READ ABSTRACT |

5 Enterprise Asset Management (EAM) Steps to RCM by IFS March 2012 - (Free Research) Read this white paper to understand the importance of reliability-centered maintenance (RCM) and the five levels of enterprise asset management (EAM) development that you must achieve in order to reach effective quintessential asset management (QAM) and RCM.  (WHITE PAPER) READ ABSTRACT |

Running IT as a Business: Seven Steps to Aligning IT with the Business by SAS Institute Inc. June 2011 - (Free Research) This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.  (WHITE PAPER) READ ABSTRACT |

10 Steps to Optimize SharePoint Performance by Idera July 2010 - (Free Research) Implementing basic performance enhancements as outlined in this paper can provide tremendous improvements to the operation and performance of SharePoint within the enterprise.  (WHITE PAPER) READ ABSTRACT |

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by Oracle Corporation February 2010 - (Free Research) The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Ten Steps to Evaluate Google Apps for Lotus Domino Users by Google December 2009 - (Free Research) This transcript of the "Ten Steps to Evaluate Google Apps" webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc. November 2009 - (Free Research) This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs.  (WHITE PAPER) READ ABSTRACT |

eGuide: Effective enterprise information management: Key strategies and mistakes to avoid by IBM November 2011 - (Free Research) In this informative e-guide you will learn the initial steps to launching an EIM program, how to assess current data governance, quality management, master data management and architecture to ensure EIM success, the best practices for determining the best business opportunities and more.  (EGUIDE) READ ABSTRACT |

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