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Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft December 16, 2010 - (Free Research) In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options.  (WEBCAST) READ ABSTRACT |

How To Use Workflows In SharePoint by Global Knowledge July 06, 2010 - (Free Research) In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer.  (WHITE PAPER) READ ABSTRACT |

Security Best Practices for Developing Windows Azure Applications by Microsoft November 17, 2010 - (Free Research) Are you a software designer, architect, developer or tester interested in secure cloud computing solutions?  Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.   (WHITE PAPER) READ ABSTRACT |

Managing and Delivering Knowledge From Disparate Applications and Platforms by ASG Software Solutions May 19, 2010 - (Free Research) Knowledge is collected in a wide variety of documents (paper and electronic), and these documents are perhaps the most valuable assets for businesses. However, the challenges of managing and delivering documents across an enterprise are becoming increasingly difficult. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

SAP® Knowledge Acceleration: For Effective Business Planning and Consolidation by SAP America, Inc. September 28, 2010 - (Free Research) Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.  (WHITE PAPER) READ ABSTRACT |

Six Best Practices for Agent Knowledge Management by KANA (E-mail this company) June 21, 2012 - (Free Research) Knowledge management can be a useful tool for improving the quality and efficiency of your contact center operations. This paper outlines a series of best practices to help you achieve maximum results from knowledge management within the contact center that will ultimately lead to better customer service, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

Knowledge-centric Application Lifecycle Management by TechExcel June 2008 - (Free Research) Achieve knowledge-centric application lifecycle management (ALM) in your organization for seamless knowledge transfers and ensure that the best processes and method are used during each phase of project development.  (WHITE PAPER) READ ABSTRACT |

Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation September 2012 - (Free Research) Today, many businesses are looking for ways to reduce customer service costs without sacrificing satisfaction – and most companies are finding it challenging. Read this vendor e-book to learn how adding knowledge management to your customer service strategy can reduce costs while increasing agent productivity and customer satisfaction.  (EBOOK) READ ABSTRACT |

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity by Oracle Corporation October 2008 - (Free Research) Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.  (WHITE PAPER) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

Knowledge Management is NOT an Add-on! by Consona Corporation October 2010 - (Free Research) Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc. January 2010 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity March 2009 - (Free Research) Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.  (WHITE PAPER) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited March 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.  (WHITE PAPER) READ ABSTRACT |

15 Minute Guide To Case Management by EMC Corporation November 2009 - (Free Research) In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.  (WHITE PAPER) READ ABSTRACT |

Tip Guide: Moving DCM beyond healthcare: Steven Spear discusses architecture, collaboration and more by IBM December 2011 - (Free Research) As dynamic case management (DCM) moves into the broader business world, one of its biggest drivers is the need to ensure that knowledge workers have access to the right information at the right time. In this tip guide, readers will learn what author and MIT professor Steven J. Spear sees as the key trends in DCM's ongoing expansion and evolution.  (EGUIDE) READ ABSTRACT |

Making the business case for dynamic case management by IBM November 2011 - (Free Research) To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.  (EBOOK)

Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation August 2008 - (Free Research) Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.  (WHITE PAPER) READ ABSTRACT |

8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology December 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.  (WHITE PAPER) READ ABSTRACT |

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.  (E-LEARNING TUTORIAL) READ ABSTRACT |

7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc. March 2006 - (Free Research) Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.  (E-LEARNING TUTORIAL) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise.  (SOFTWARE PRODUCT)

Scalable ECM and document management strategy by Iron Mountain August 2012 - (Free Research) The need for effective enterprise content management (ECM) is becoming business-critical – it not only  improves business processes but also ensures you meet regulatory compliance. Read on to learn ECM best practices, including why digital archiving and scalable document management technology is essential.  (EGUIDE) READ ABSTRACT |

Documentum - Digital Asset Manager by EMC Corporation EMC Documentum Digital Asset Manager exposes a set of powerful transformations and enhanced content previews, enabling you to fully leverage the value of your digital assets.  (SOFTWARE PRODUCT)

IBM Lotus Notes and Domino by IBM December 2011 - (Free Research) IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.  (TRIAL SOFTWARE) READ ABSTRACT |

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