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Featured Sponsors
OnDemand Professional by OnDemand Software.
OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.
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RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions
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RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.
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Simplify the business of doing business: IBS Integrator by IBS, International Business Systems
IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.
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Captaris Workflow - Business Process Workflow Automation by Captaris
Captaris Workflow provides flexible, integrated business process workflow
automation for organizations using Microsoft software, enabling productivity,
accountability, and compliancy. Captaris Workflow tasklists can be delivered to
Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless
device.
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IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Podcast- Getting started with IT Process automation by BMC Software, Inc.
September 2008 - (Free Research)
In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.
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Webcst- Getting started with IT Process automation by BMC Software, Inc.
September 2008 - (Free Research)
In this webcast expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.
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Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
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ROC Maestro for Open Systems by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
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Embarcadero® RapidSQL™ 7.5 by Embarcadero Technologies, Inc.
March 2008 - (Free Research)
Embarcadero® Rapid SQL®, a leading cross-platform SQL IDE, helps database developers produce high-quality SQL code faster by simplifying SQL scripting, query building, object management, project management, and version control.
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GFI MailSecurity by GFI Software, Inc.
GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.
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Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc
Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.
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ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Application Perspective: Online Business Application Performance by Keynote Systems
Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users'
experience.
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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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ExtraView Enterprise by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
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Reinventing Workload Automation with SOA by Mellanox Technologies
March 2008 - (Free Research)
By leveraging Service-Oriented Architecture (SOA), enterprises can evolve batch workloads from standalone data center operations to components that are intrinsic to composite, Service- Oriented Business Applications.
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