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The Top Three Myths of Knowledge Management for Customer Service by IntelliResponse

November 18, 2009 - (Free Research)
Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service. 
(WHITE PAPER) READ ABSTRACT |

Bitpipe Research Guide: Content and Knowledge Management by Bitpipe

November 22, 2006 - (Free Research)
Content Management Systems give you the power to leverage company-wide knowledge assets for competitive advantage. 
(RESOURCE CENTER)

Applying Knowledge Management to Project Management by Global Knowledge

June 01, 2009 - (Free Research)
There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

December 15, 2009 - (Free Research)
Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools. 
(WEBCAST) READ ABSTRACT |

Jumpstart In-House E-Discovery with Ringtail QuickCull by FTI Technology

November 12, 2009 - (Free Research)
Learn how your legal team can conduct quick, effective early case assessments (ECA), dramatically reduce costs associated with processing and document review, and control your internal e-discovery process with more confidence. 
(WEBCAST) READ ABSTRACT |

On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation

November 23, 2009 - (Free Research)
This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations. 
(WEBCAST) READ ABSTRACT |

15 Minute Guide To Case Management by EMC Corporation

November 23, 2009 - (Free Research)
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions. 
(WHITE PAPER) READ ABSTRACT |

Government Insights: Case Management -- Improving Service Delivery thru Connected Government by EMC Corporation

April 01, 2008 - (Free Research)
Organizations need to improve service delivery while coping with fewer resources by managing information as digital assets and automating back-office processes through case management. By doing so, these organizations realize the promise of connected government while simultaneously reducing time, cost, and risk. 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: Roadmap to Effective eGovernment by EMC Corporation

November 20, 2009 - (Free Research)
This detailed handbook covers four stages – from paper-based dependency to the achievement of connected government. A best-practices roadmap will offer you the ideal strategy for your current information infrastructure. 
(WHITE PAPER) READ ABSTRACT |

8 Problems of Keyword Search in E-Discovery – A Guide for Fortune 1000 Companies by FTI Technology

November 04, 2009 - (Free Research)
In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set. 
(WHITE PAPER) READ ABSTRACT |

Unlocking Hidden Value from Investments in SAP NetWeaver® Business Warehouse by IBM

May 01, 2009 - (Free Research)
The purpose of this paper is to outline how IBM Cognos 8 Performance Management software and solutions are best suited to drive maximum value from investments in the SAP Business Warehouse. This topic is of interest to Business and IT Executives as well as SAP Solution Managers and Project Managers. 
(WHITE PAPER) READ ABSTRACT |

Cost Effective Records Management - An Assessment Whitepaper by Cohasset Associates by IBM

November 06, 2007 - (Free Research)
Given the ever-increasing growth of litigation, investigations and regulatory actions coupled with the explosive growth of electronic records, automation of an organization’s records management policies, processes and business practices is no longer an option; it is now a necessity. 
(ANALYST REPORT)

2010 E-discovery Best Practices from Real-World Cases by Clearwell Systems

October 15, 2009 - (Free Research)
This paper details several best practices derived from real-world cases and explains how Clearwell customers have met their e-discovery challenges and achieved a significant return on investment (ROI) -- often within a single case. 
(WHITE PAPER) READ ABSTRACT |

5 Critical Factors to In-House eDiscovery Success by Clearwell Systems

August 01, 2009 - (Free Research)
eDiscovery for civil litigation is a fact of life in the enterprise. This Technology in Brief, written by Christine Taylor form the Taneja Group, will discuss the top 5 critical factors of an in-house eDiscovery solution. 
(ANALYST REPORT) READ ABSTRACT |

The E-Discovery “How-To” Guide: Practical Recommendations for Streamlining Corporate E-Discovery by Clearwell Systems

October 01, 2008 - (Free Research)
This paper breaks down the e-discovery process into phases, discusses best practices and relevant technologies for each phase, and provides a matrix to guide an e-discovery team’s decision making process. 
(WHITE PAPER) READ ABSTRACT |

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company)

September 27, 2005 - (Free Research)
The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying. 
(WEBCAST) READ ABSTRACT |

Intelligent Capture for Government Agencies by EMC Corporation

November 20, 2009 - (Free Research)
Government agencies face costly issues with paper due to the increasing volume and wide variety of documents that enter an agency. EMC digital office solutions enable the capture of all types of paper documents, faxes, and data. Find out more. 
(WHITE PAPER) READ ABSTRACT |

Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts by FTI Technology

November 17, 2009 - (Free Research)
Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution. 
(WHITE PAPER) READ ABSTRACT |

Building the Cloud - It takes more than an API - Secure, Reputable Support for ISVs and Application Developers by Iron Mountain Digital

October 14, 2009 - (Free Research)
ISVs eager to unlock the potential of cloud technology have latched onto APIs that allow them to integrate cloud technology with their own applications. Ultimate success depends on choosing the right cloud storage provider. Read this Opinion Paper from the Taneja Group to learn more. 
(ANALYST REPORT) READ ABSTRACT |

Better Reporting, Better Results: Successful Strategies from the Field by SPSS Inc. Worldwide Headquarters

March 17, 2009 - (Free Research)
Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast. 
(WEBCAST) READ ABSTRACT |

How a Spanning Tree Works by Global Knowledge

June 01, 2009 - (Free Research)
The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process. 
(WHITE PAPER) READ ABSTRACT |

How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge

May 13, 2009 - (Free Research)
It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined. 
(WHITE PAPER) READ ABSTRACT |

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge

March 13, 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). 
(WHITE PAPER) READ ABSTRACT |

How Does Ping Really Work? by Global Knowledge

October 2008 - (Free Research)
The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level. 
(WHITE PAPER) READ ABSTRACT |

Bloor Research - Data Discovery Spotlight by Talend

February 2009 - (Free Research)
In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery. 
(ANALYST REPORT) READ ABSTRACT |

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