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Deploying the retail information and analytics hub by Hewlett-Packard Limited

February 27, 2014 - (Free Research)
Access the following white paper to uncover how retail analytics can help you understand your customer and their buying behaviors—ultimately allowing for better decision making and a stronger market awareness. 
(WHITE PAPER) READ ABSTRACT |

A Guide to Cyber Crime Security in 2010 by eEye Digital Security

November 25, 2009 - (Free Research)
Internet crime is easy to commit, highly lucrative, and largely under-policed. The cyber crime economy is a vibrant, worldwide market that is spreading at an alarmingly dangerous rate. This whitepaper will cover trends behind internet vulnerabilities as well as the methods and solutions available today to help combat this pandemic. 
(WHITE PAPER) READ ABSTRACT |

The Power of Transformational Knowledge by Oracle Corporation

January 06, 2014 - (Free Research)
In this white paper, find out how you can deliver superior customer experiences with a Transformational State of Knowledge. Inside, find specific steps you can follow to achieve transformational knowledge, and learn how this state can grant your company sustainable growth and profitability. 
(WHITE PAPER) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: IT Deployments by Oracle Corporation

August 01, 2008 - (Free Research)
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation

August 01, 2008 - (Free Research)
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. 
(WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.

April 16, 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented. 
(WHITE PAPER) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems

February 13, 2013 - (Free Research)
Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle. 
(EGUIDE) READ ABSTRACT |

BI and Analytics for Business Users by IBM

November 07, 2013 - (Free Research)
The following white paper details how these complexities have hindered the progress of many companies as well as a sure-fire way to mitigate these issues. 
(WHITE PAPER) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: External Deployments by Oracle Corporation

August 01, 2008 - (Free Research)
Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing. 
(WHITE PAPER) READ ABSTRACT |

Living Large: Small Companies Yield Big Results with Web Collaboration by CA Technologies.

September 2008 - (Free Research)
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners. 
(WHITE PAPER) READ ABSTRACT |

Transaction integrity: The key to customer retention by Iron Mountain

March 2012 - (Free Research)
Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more. 
(WHITE PAPER) READ ABSTRACT |

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG, an IBM Company

April 2008 - (Free Research)
This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground. 
(WHITE PAPER) READ ABSTRACT |

Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.

July 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality. 
(EBOOK)

Next-generation Enterprise Collaboration: The Case for Deploying Open Source Solutions by Rivet Logic Corporation

October 2008 - (Free Research)
View this paper and learn how deploying effective enterprise and Web collaboration solutions can result in significant organizational and end user benefits for the enterprise, internal and external audiences, business end-users and IT departments. 
(WHITE PAPER) READ ABSTRACT |

Why Business Rules: A Case for Business Consumers of Information Technology by IBM

March 2006 - (Free Research)
This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups find common ground. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Knowledge Workers Accelerating the Disruption in Business Mobility by Cisco Systems, Inc.

December 2013 - (Free Research)
This exclusive resource discusses how organizations can push the limits of enterprise mobility in order to drive greater innovation and open new streams of revenue, all while dramatically increasing worker satisfaction and productivity. 
(WHITE PAPER) READ ABSTRACT |

Where have all my marketing investments gone? by IBM

October 2013 - (Free Research)
The following white paper addresses the severe pressures weighed out by the consumer market today. Inside, discover how marketing performance analytics can help marketers address and act upon the marketing pressures. 
(WHITE PAPER) READ ABSTRACT |

Is Social Media Transforming Your Business? by Oracle Corporation

March 2012 - (Free Research)
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.   
(WHITE PAPER) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com

June 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. 
(ANALYST BRIEF) READ ABSTRACT |

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

Preparing for the Web 2.0 World: How Enterprises Need to Think About Emerging Social Technologies by Sun Microsystems, Inc.

April 2009 - (Free Research)
IDC expects that the significant adoption of Enterprise 2.0 technologies in the enterprise will have a dramatic impact on how organizations capture, discuss, distribute, and protect their information. If companies are not already planning for this change, they will find themselves increasingly exposed and vulnerable. 
(ANALYST REPORT) READ ABSTRACT |

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity by Oracle Corporation

October 2008 - (Free Research)
Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by Informatica

September 2008 - (Free Research)
The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results. 
(WHITE PAPER) READ ABSTRACT |

Integrated Systems and Streamlined Practices Propel New, Responsive IT Organizations by IBM

November 2013 - (Free Research)
Access this report for Forrester to discover how organizations are responding to the need to transform. Discover some of the challenges faced with the transformation, and how the change is far more fundamental than previously anticipated. 
(WHITE PAPER) READ ABSTRACT |

Social Media Meets Analytics: A Roadmap to Customer Insight by Oracle Corporation

November 2013 - (Free Research)
The following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer. 
(WHITE PAPER) READ ABSTRACT |

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