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Best Practices for Migrating to a New Service Desk Platform by Nimsoft, Inc.

July 05, 2012 - (Free Research)
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Database Crime Scene Prevention by Imperva

February 20, 2009 - (Free Research)
This article examines known attacks, methods, and tools used by criminals, as well as emerging exploit categories used to break into a database, establish control, compromise the system, steal the data, and cover up the tracks. Read this short article to learn best practices for protecting databases against these attack methods. 
(TECHNICAL ARTICLE) READ ABSTRACT |

The Evolving Role of the Business Analyst by IBM

June 03, 2008 - (Free Research)
With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation

August 01, 2011 - (Free Research)
This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes. 
(WHITE PAPER) READ ABSTRACT |

Sparking a Plan: Offsite Tape Storage and Smarter Protection Against the Elements by Iron Mountain

October 17, 2012 - (Free Research)
There's always a chance your data can be destroyed or damaged if it's only stored in one place, so while it's important to secure your on-site storage against the elements, it can't hurt to look into partnering with an off-site tape storage and data restoration pro. This article explains why. 
(WHITE PAPER) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)
This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com

June 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. 
(ANALYST BRIEF) READ ABSTRACT |

Teradata Active Data Warehouse Private Cloud: Mitigate Risk and Meet Dynamic Business Needs by Teradata

July 2012 - (Free Research)
Check out this article now to learn about public v. private clouds and how they stack up when it comes to mitigating risk and meeting business needs. 
(WHITE PAPER) READ ABSTRACT |

Trends to Watch: Customer Experience and Interaction by Oracle Corporation

October 2013 - (Free Research)
The following article details how technologies are evolving to meet new customer demands, and providing recommendations for both enterprises and vendors. 
(WHITE PAPER) READ ABSTRACT |

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT

August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. 
(EZINE) READ ABSTRACT |

Information Security Magazine: April 2009 - Is Data Loss Prevention keeping your data where it should be? by Information Security Magazine

April 2009 - (Free Research)
This month's issue of Information Security Magazine is centered on Data Protection. We've got articles covering Data Loss Prevention solutions and how they work in the real world, Log Management as it pertains to security forensics in the case of an unfortunate security event, and some compliance lessons from Delaware's Dept. of Technology. 
(EZINE)

Key Strategies for your application integration approach by Oracle Corporation

October 2011 - (Free Research)
Application integration practices have their own patterns and languages and over the past few years the number of practices have grown immensely. This eguide will gives you expert advice on strategies for multiple application integration practices. 
(EGUIDE) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 8 by SearchBusinessAnalytics

August 2012 - (Free Research)
Organizations are carving out small slices of their DWs and databases where scientists and analysts can manipulate and analyze data sets. The intent of the data sandbox is to separate experimentation from the production database environment. Read this edition of BI Trends and Strategies to learn about the many benefits of using data sandboxes. 
(EGUIDE) READ ABSTRACT |

Skill building takes time. Let knowledge paths pave the way. by IBM

December 2011 - (Free Research)
Check out this resource center to find how-to articles, free trial software, discussion forums, educational videos and podcasts, and hands-on exercises to help develop your skills in technologies and products such as: cloud computing, Java, Linux, open source, Web development, XML, AIX and UNIX, business analytics, information management, and more. 
(RESOURCE CENTER) READ ABSTRACT |

Harvard Business Review Article: Mastering the Management System by SAP America, Inc.

September 2011 - (Free Research)
In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Best practices for I&O for cloud-readiness by ComputerWeekly.com

January 2013 - (Free Research)
Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. 
(ANALYST BRIEF) READ ABSTRACT |

Cyber Heists: What Happened, Mistakes Made, Courts' Reaction, and What You Should Do! by Global Knowledge

July 2013 - (Free Research)
Whether you are the owner or manager of a bank or financial institution, or a business owner concerned about the security of your money in that bank or financial institution, this article contains critical information for you. 
(WHITE PAPER) READ ABSTRACT |

Data Mart Consolidation by Hexaware Technologies

September 2011 - (Free Research)
This white paper explores how Data Mart consolidation is an effective tool for saving money when dealing with large volumes of data. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Information Security Magazine – December 2010: Understanding the Data Accountability and Trust Act by Information Security Magazine

December 2010 - (Free Research)
This month’s issue of Information Security magazine takes you deep inside the Data Accountability And Trust Act (DATA), pending legislation that could reshape the national privacy landscape and impact the way enterprises and midmarket companies architect their security operations. 
(EZINE)

Article: How end-to-end services can transform Oracle environments by Dell, Inc.

April 2011 - (Free Research)
The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics. 
(EGUIDE) READ ABSTRACT |

Gartner: HTML5 and the journey to the modern web by ComputerWeekly.com

July 2012 - (Free Research)
Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later. 
(ANALYST BRIEF) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 4 by SearchBusinessAnalytics

April 2012 - (Free Research)
This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 
(EZINE)

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