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Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 08, 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge December 2008 - (Free Research) In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.  (WHITE PAPER) READ ABSTRACT |

Accounts Payable Automation in SAP - An Investment in the Future by ReadSoft August 2009 - (Free Research) Read this paper to learn how document process automation can speed up accounts payable processes, add to the company’s bottom line by cutting costs, reduce cycle times, and allow for faster financial statements and fewer late payment fees.  (WHITE PAPER) READ ABSTRACT |

The Next Big Thing in AP … Positioning AP for the Future by Kofax, Inc. September 2011 - (Free Research) The stress, demands and challenges that happen within accounts payable (AP) can lead to major mistakes resulting in compliance issues, or large financial blunders. This white paper discuses ways to automate business processes within accounts payables departments.  (WHITE PAPER) READ ABSTRACT |

How Automated Solutions Can Help with Efforts Toward Sarbanes-Oxley Compliance by Varonis September 2008 - (Free Research) This document provides a brief overview of the Sarbanes-Oxley Act, (Sections 302 and 404), the impact of SOX on IT Departments, and the Varonis Data Governance solution for critical portions of the Sarbanes-Oxley Act of 2002.  (WHITE PAPER) READ ABSTRACT |

Getting Control of Electronic Discovery by FTI Technology December 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.  (ANALYST REPORT) READ ABSTRACT |

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation April 2013 - (Free Research) Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com August 2012 - (Free Research) This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.  (IT BRIEFING) READ ABSTRACT |

Case Study: Mid-Carolina Electric Cooperative, Inc. by Perceptive Software August 2010 - (Free Research) Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity.  (CASE STUDY) READ ABSTRACT |

Computer Weekly - 14 February 2012: Does government IT deliver value for money? by ComputerWeekly.com February 2012 - (Free Research) This week’s Computer Weekly, investigates the costs of government IT, asking whether taxpayers are getting value for money from the 8,000 IT staff employed by Whitehall. We also examine how IT leaders are preparing for the growth of bring-your-own-device policies and the mobile security implications.  (EZINE) READ ABSTRACT |

Mobilize SharePoint Securely: Top 5 Enterprise Requirements by Accellion, Inc. November 2012 - (Free Research) To stay productive, mobile workers want access to the same data they have in the office—including data stored in Enterprise Content Management (ECM) systems such as Microsoft® SharePoint. Read this whitepaper to learn the top five enterprise requirements for deploying a SharePoint-enabled secure mobility solution.  (WHITE PAPER) READ ABSTRACT |

City of Los Angeles Improves Customer Satisfaction with Self-Service (Podcast) by Oracle Corporation April 2013 - (Free Research) This exclusive podcast discusses how the Los Angeles Department of Water and Power (LADWP) provided customers with a self-service portal for Web transactions to allow them to manage their account information, improving service deliver and customer satisfaction.  (PODCAST) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

De-risking IT Lifecycle Management by ComputerWeekly.com November 2012 - (Free Research) Analysts Clive Longbottom and Rob Bamforth offer advice on managing IT assets more effectively.  (ESSENTIAL GUIDE) READ ABSTRACT |

Get a Better Handle on Unspent Funds by SAP America, Inc. June 2012 - (Free Research) This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time.  (WHITE PAPER) READ ABSTRACT |

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance.  (BOOK) READ ABSTRACT |

Cognos: FPM: How KPIs can help motivate and reward the right behavior - Paper #1 – Introduction - White Paper by IBM August 2012 - (Free Research) This paper outlines the value of key performance indicators (KPIs) and why it's integral you set annual targets for each of them and measure performance against them rather than develop strategy maps and generate strategic action plans that drive performance improvement.  (WHITE PAPER) READ ABSTRACT |

Reduce Costs with Streamlined Information Management by Iron Mountain December 2010 - (Free Research) This white paper reveals how forward-thinking organizations are bringing their growing collection of paper and electronic records under control and realizing considerable cost savings at the same time. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc. July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.  (CASE STUDY) READ ABSTRACT |

How CFOs Use Business Intelligence to Turn Finance from Record Keepers to Strategic Advisors by MicroStrategy Incorporated June 2010 - (Free Research) This TDWI Best Practices report identifies how business intelligence (BI) enables finance and accounting executives, managers and analysts to be powerful agents of organizational change. The paper includes practical advice and best practices for finance departments to partner with IT to leverage financial and non-financial data strategically.  (WHITE PAPER) READ ABSTRACT |

Getting Started with Business Process Management by SoftwareAG Inc., USA February 2009 - (Free Research) In this whitepaper, you will learn about the different entry points for BPM, ways of ramping up process initiatives, organizational and cultural challenges that BPM practitioners face, and the critical success factors for BPM.  (WHITE PAPER) READ ABSTRACT |

Business Value Analysis Study: Citizens Business Bank by Symantec Corporation March 2009 - (Free Research) As a result of its relationship with Symantec, Citizens is achieving substantial business value. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the different solutions deployed and quantified business value. Read this paper to see what they found.  (WHITE PAPER) READ ABSTRACT |

Why ECM and compliance go hand-in-hand by OpenText November 2012 - (Free Research) This e-guide presents three core requirements every IT leader must secure with executive management before and ECM implementation. Additionally, learn how to ensure comprehensive compliance while still benefitting from all that ECM has to offer.  (EGUIDE) READ ABSTRACT |

Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc. November 2007 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine: April 2009 - Is Data Loss Prevention keeping your data where it should be? by Information Security Magazine April 2009 - (Free Research) This month's issue of Information Security Magazine is centered on Data Protection. We've got articles covering Data Loss Prevention solutions and how they work in the real world, Log Management as it pertains to security forensics in the case of an unfortunate security event, and some compliance lessons from Delaware's Dept. of Technology.  (EZINE)

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