Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

We Want You as a Philips Sales-partner: Philips Speech Consulting Offers You a Once in a Lifetime Business-Opportunity by PHILIPS Speech Processing May 2008 - (Free Research) Philips innovates and develops dictation solutions which are designed for frequent, professional use, wherever users wish to create or transcribe documents, Philips supplies the right solution. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company) Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Accountability Matters: Without the Public Trust, Nonprofits Wouldn't Exist by Blackbaud April 2008 - (Free Research) Accountability is all about being answerable to those who have invested their trust, faith, and money in you. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Human Capital Management for the Public Sector by SAP America, Inc. March 2008 - (Free Research) Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management (HCM). (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Innovation in the UK Public Sector by IBM. May 2008 - (Free Research) The public sector has some distinctive strengths or “innovation assets” and these assets provide opportunities for leaders to stimulate greater levels of sustainable innovation. (WHITE PAPER) GO TO WHITE PAPER

Enterprise Engineer 3.5 by McLaren Software. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related content; including drawings, correspondence, procedures and specifications...  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Accurent Gets FAMIS by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Accurent a leading real estate management solution provider has acquitted FAMIS Software Inc. a pioneer of facilities management solutions, in all-cash transaction. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accountability Matters: Without the public trust, nonprofits wouldn't exist by Blackbaud, Inc. (E-mail this company) November 2005 - (Free Research) Accountability is all about being answerable to those who have invested their trust, faith, and money in you. Everyone who works for a nonprofit, whether as a paid staff member or a volunteer board director, has a role to play in ensuring the organization is answerable to its constituents. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Out of the Cubicle and into the Field - Mobility Matters in Extending Public Service Delivery by BlackBerry March 2008 - (Free Research) This paper from the Center for Digital Government explores the drivers and benefits for going mobile in the public sector, it also includes success stories from early adopters, as well as suggestions for getting started. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Shared Services: Commercial Models – Enabling Sharing by IBM. May 2008 - (Free Research) This guide sets out to propose a vision for how Shared Services might develop over the next 10-1 years and identify the key requirements of a commercial model for Shared Services. (WHITE PAPER) GO TO WHITE PAPER

Why Migrate to SharePoint? The Case for Consolidating Your Ever-Growing Data by Quest Software, Inc June 2008 - (Free Research) This white paper discusses why Microsoft Office SharePoint Server is an excellent platform on which to consolidate your data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Document Imaging: A Guide to Picture Perfect Implementation by Info-Tech Research September 2004 - (Paid) Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

SAP for Public Sector: Solutions for State and Local Government by SAP America, Inc. February 2008 - (Free Research) Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Getting Creative: Driving Performance through SAP-based Solutions by Accenture. June 2008 - (Free Research) Accenture helps organizations find creative ways to use enterprise software applications to become high performers and outpace the competition. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Infor EAM (Enterprise Asset Management) by Infor Infor EAM is a web-architected solution with an advanced integrated suite of modules that helps companies manage assets, asset information and maintenance activities. EAM Enterprise Edition gives large, asset-intensive businesses the tools to monitor and manage company assets, helping to prevent operational surprises and uncover hidden profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Application Factories a JBUILDER Whitepaper by CodeGear. April 2008 - (Free Research) Application Factories are a set of tools to enable producing and consuming of Application Modules. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

2005 Trends & Directions in Web-Based Support by CRMindustry.com (E-mail this company) June 2005 - (Free Research) While there's a wealth of rich, increasingly comprehensive technologies available enabling businesses to drive toward true service and support optimization, this paper discusses the decision to deploy and across what channels should depend on a strategy based on clearly defined goals. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Food for Thought: Food Sector Overview and SYSPRO Case Study by SYSPRO. April 2008 - (Free Research) Learn how you can benefit from an ERP solution that fits your company's needs by maintaining and broad, deep functionality in the basic core modules, distribution and manufacturing areas. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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