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Documentum xCelerated Composition Platform by EMC Corporation

July 08, 2010 - (Free Research)
Documentum xCP is the new standard in application and solution development. This interactive tour highlights how your organization can rapidly build and maintain case management applications and solutions at a lower cost, with fewer resources, and with less risk. 
(VIDEO) READ ABSTRACT |

Discover the Unique Benefits of Enterprise Search Technology for Your Organization by Google Search Appliance

December 06, 2010 - (Free Research)
Read this e-guide and uncover how enterprise search technology is helping knowledge workers find relevant information quickly and easily. Learn about how enterprise search has positively impacted the content management applications market. 
(EGUIDE) READ ABSTRACT |

Managing Social Content to Maximize Value and Minimize Risk by IBM

August 17, 2011 - (Free Research)
Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit. 
(WHITE PAPER) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

Bruce Silver & Associates: A Practical Approach to Enterprise Records Management by EMC Corporation

August 2008 - (Free Research)
Enterprise records management (ERM) is an important initiative for many organizations today. Learn about the diversity of records management requirements at the enterprise level and why other solutions fail to meet these requirements. 
(WHITE PAPER) READ ABSTRACT |

A Practical Approach to Records Management by EMC Corporation

March 2008 - (Free Research)
Enterprise records management (ERM) is an important initiative for many organizations today. Learn about the diversity of records management requirements at the enterprise level and why other solutions fail to meet these requirements. 
(WHITE PAPER) READ ABSTRACT |

Managing and Delivering Knowledge From Disparate Applications and Platforms by ASG Software Solutions

May 2010 - (Free Research)
Knowledge is collected in a wide variety of documents (paper and electronic), and these documents are perhaps the most valuable assets for businesses. However, the challenges of managing and delivering documents across an enterprise are becoming increasingly difficult. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity by Oracle Corporation

October 2008 - (Free Research)
Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data. 
(WHITE PAPER) READ ABSTRACT |

Maximize Value from Your SAP Investment with Business Intelligence (BI) & Performance Management (PM) by IBM Cognos

October 2008 - (Free Research)
View this Webcast and join Mark Smith, CEO & EVP Research of Ventana Research to learn more about why a unified performance management platform can be the best means to drive additional value from your SAP investment. 
(WEBCAST) READ ABSTRACT |

State of the Market: Microsoft Sharepoint by Oracle Corporation

March 2009 - (Free Research)
Some may argue that SharePoint is not a panacea and is perhaps being over-used while many organizations around the world are reportedly using it for one or more ECM-related projects. This paper focuses on a survey conducted by AIIM that sheds light on the reality of SharePoint adoption and practice within the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP*

March 2010 - (Free Research)
In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST BRIEF) READ ABSTRACT |

Detailing the Business Case for Application and Content Provider Collaboration by Alcatel-Lucent

August 2010 - (Free Research)
This article explores the financial components and drivers for the major business models being pursued by leading network providers today. Read this to find out more. 
(WHITE PAPER) READ ABSTRACT |

Delivering Trusted Information with IBM InfoSphere Foundation Tools by IBM

November 2010 - (Free Research)
This paper discusses challenges with trusted data in enterprises and recommends solutions through a data warehousing implementation scenario. The paper also discusses the capabilities of InfoSphere Foundation Tools and provides proof points through customer scenarios on the productivity, acceleration and risk reduction benefits. 
(WHITE PAPER) READ ABSTRACT |

Cloud Management Using Oracle Enterprise Manager 11g by Oracle Corporation

April 2010 - (Free Research)
Read this white paper to learn how systems management applications can provide an integrated solution for testing, deploying, operating, monitoring, diagnosing and resolving problems in today’s complex IT environments. 
(WHITE PAPER) READ ABSTRACT |

The 11 Secrets of Business Rules Success: How to balance speed quantity when building a rules-based approach to Decision Management by FICO

March 2011 - (Free Research)
Based on decades of experience developing decision management applications, FICO has developed 11 steps to help you make the most of business rules. This paper shares these secrets and addresses picking the right application and development approach, writing rules as effectively as possible, plus much more. 
(WHITE PAPER) READ ABSTRACT |

Six Best Practices for Agent Knowledge Management by KANA (E-mail this company)

June 2012 - (Free Research)
Knowledge management can be a useful tool for improving the quality and efficiency of your contact center operations. This paper outlines a series of best practices to help you achieve maximum results from knowledge management within the contact center that will ultimately lead to better customer service, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Knowledge Management is NOT an Add-on! by Consona Corporation

October 2010 - (Free Research)
Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Storage for Oracle Siebel Applications by Oracle Corporation

February 2011 - (Free Research)
This white paper offers a cost-effective information management solution that optimizes storage infrastructures while also maintaining the performance and scalability that businesses require. 
(WHITE PAPER) READ ABSTRACT |

Empowering Business Action Through Efficient Use of Enterprise Reports by Apps Associates LLC

May 2008 - (Free Research)
This white paper outlines the requirements for an enterprise-class report management application and introduces the Report Lifecycle Management Solution (RLMS) from Apps Associates, designed to meet all of these requirements. 
(WHITE PAPER) READ ABSTRACT |

Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.

July 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality. 
(EBOOK)

IBM Lotus Notes and Domino by IBM

December 2011 - (Free Research)
IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days. 
(TRIAL SOFTWARE) READ ABSTRACT |

Making the business case for dynamic case management by IBM

November 2011 - (Free Research)
To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it. 
(EBOOK)

Download: IBM Lotus Symphony by IBM

June 2011 - (Free Research)
IBM Lotus Domino Symphony is a suite of office productivity software for creating, editing, and sharing word processing documents, spreadsheets, and presentations, which supports the OpenDocument Format (ODF) - allowing organizations to use their documents without becoming locked into one particular vendor for their productivity tools. 
(DOWNLOAD) READ ABSTRACT |

Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation

September 2012 - (Free Research)
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. 
(EBOOK) READ ABSTRACT |

IT Knowledge Exchange Live Chat – Drive Your Business Forward with SharePoint 2010 by Microsoft

June 2010 - (Free Research)
SharePoint 2010 delivers a powerful, easy-to-deploy infrastructure that can help you make your company more productive. Continue reading this transcript to learn more about SharePoint 2010 and hear from experts. 
(PRESENTATION TRANSCRIPT)

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