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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
>> Discover more offerings from Dell Software.

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent

August 2008 - (Free Research)
This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

CA Spectrum Service Assurance Product Brief by CA Technologies.

November 2009 - (Free Research)
Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Assuring Software Security Through Testing by (ISC)2 UK Ltd

February 2014 - (Free Research)
This white paper offers key recommendations for software developers to test for quality and security assurance before releasing products to the market. 
(WHITE PAPER) READ ABSTRACT |

SearchSoftwareQuality.com E-Guide: Best Practices for Testing and QA by SAP America, Inc.

May 2012 - (Free Research)
This expert e-guide teaches QA managers ten things to know for successful configuration testing and provides guidance for overcoming five common hurdles of dealing with QA-reluctant CIOs. 
(EGUIDE) READ ABSTRACT |

Meeting Tomorrow's Internet Performance Requirements by Keynote Systems

March 2007 - (Free Research)
Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ... 
(WHITE PAPER)

Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction by Five9

March 2014 - (Free Research)
In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience.   You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI). 
(EGUIDE) READ ABSTRACT |

Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc.

June 2010 - (Free Research)
To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

Speeding the Time to Intelligence: Effective Information Management through Business Intelligence Competency Centers and Performance Management by SAS

May 2008 - (Free Research)
This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology. 
(WHITE PAPER) READ ABSTRACT |

Splunk App for Citrix NetScaler with AppFlow by Splunk

April 2012 - (Free Research)
In this brief resource, you will discover the possibilities of Splunk's flexible, visual application for Citrix NetScaler and learn how it can provide enhanced visibility and analytics within your organization. 
(WHITE PAPER) READ ABSTRACT |

Accelerating ERP Visibility down to the Plant Floor by Apriso Corporation

June 2008 - (Free Research)
Enterprise Resource Planning (ERP) systems have been implemented to best leverage distributed operations, providing a view of the business through financial and other senior management reporting. 
(WHITE PAPER) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

Managing Quality in Product Line Engineering - An Automotive Story by IBM

March 2011 - (Free Research)
Read this white paper to receive answers about how to address quality within product line engineering frameworks. 
(WHITE PAPER) READ ABSTRACT |

Efficient Release Management with Testing Automation by CA Technologies.

January 2014 - (Free Research)
In this expert e-guide from searchSoftwareQuality.com, learn why "You can't manually test your way into quality code. You have to bake the testing into the code while the code is still cooking to make it work." Read now to discover best practices in utilizing test automation to keep costs low and quality high. 
(EGUIDE) READ ABSTRACT |

Rational Everywhere: Quality management and testing by IBM

April 2012 - (Free Research)
Learn useful strategies that can improve the accuracy and speed of your software quality assurance efforts. 
(WEBCAST) READ ABSTRACT |

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM

December 2009 - (Free Research)
This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. 
(WHITE PAPER) READ ABSTRACT |

Step by Step: A methodology to information quality by Harte-Hanks Trillium Software

May 2011 - (Free Research)
Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy. 
(WEBCAST) READ ABSTRACT |

Simplifying the Making of Complex Products by Epicor Software Corporation

June 2012 - (Free Research)
Enterprise resource planning (ERP) software can be one of the best tools in your IT arsenal, but only if you have a system in place that is right for your particular business needs. Read this white paper to learn how a fully integrated ERP suite can help ease your product launch by giving you visibility into all of critical business data. 
(WHITE PAPER) READ ABSTRACT |

How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc.

April 2012 - (Free Research)
<p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p> 
(CASE STUDY) READ ABSTRACT |

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation

February 2009 - (Free Research)
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

8 Great Ways to Improve Your Quarter-End Analysis and Reporting by Prophix Software

January 2012 - (Free Research)
Read this white paper and learn more on how to use these tools to move beyond reporting and spend more time on the analysis of your key performance indicators. 
(WHITE PAPER) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Dell Software

December 2010 - (Free Research)
This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.  
(WHITE PAPER) READ ABSTRACT |

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com

January 2011 - (Free Research)
IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs. 
(WHITE PAPER) READ ABSTRACT |

Building a Business Case for your Next-Generation QA Solution by Calabrio, Inc.

June 2011 - (Free Research)
This white paper shows you how to build your business case and obtain approval for a new or upgraded contact center quality assurance and recording solution. 
(WHITE PAPER) READ ABSTRACT |

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