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Accelerate Performance in Human Resources by SAP America, Inc. January 27, 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated December 2005 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.  (BOOK) READ ABSTRACT |

Data Loss Prevention: Keeping Sensitive Data out of the Wrong Hands by Symantec Corporation October 2008 - (Free Research) Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions.  (WHITE PAPER) READ ABSTRACT |

Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain February 2011 - (Free Research) In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels.  (WHITE PAPER) READ ABSTRACT |

International Cruise & Excursions, Inc. by Aspect March 2008 - (Free Research) ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales.  (CASE STUDY) READ ABSTRACT |

When It Makes Sense to Move to Desktop Virtualization: Seven Key Indicators by Dell and VMware February 2013 - (Free Research) This white paper introduces 7 key indicators to look for in your organization if you're curious to know if you're ready for the benefits of desktop virtualization.  (WHITE PAPER) READ ABSTRACT |

Building a performance system for IT by Hewlett-Packard Limited March 2012 - (Free Research) Today’s enterprises should have a performance system—a means to transparently measure and manage progress against business goals. This white paper documents the requirements of an effective IT performance system and introduces a set of KPIs and best practices that leaders within different IT domains can use to improve performance.  (WHITE PAPER) READ ABSTRACT |

The Role of ERP in Globalization by SAP America, Inc. September 2008 - (Free Research) This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow.  (EBOOK) READ ABSTRACT |

Key HR trends: New technologies are changing the HR game by Ultimate Software January 2013 - (Free Research) Analysts predict that 2013 will be a year of major changes for HR. In order to keep pace with business trends like mobility, savvy HR managers are looking to innovative technologies for support. Read this guide to learn 5 HR tech trends predicted to have a major impact and discover 3 action-items that will help jumpstart your HR overhaul.  (EGUIDE) READ ABSTRACT |

Key requirements for HCM: A vendor comparison checklist by Ultimate Software December 2011 - (Free Research) The following solution comparison checklist contains must-have requirements that you must consider as you compare vendors in your search for a leading human capital management (HCM) solution.  (ASSESSMENT TOOL) READ ABSTRACT |

Time Travel: Mobilizing Your HR Processes by SAP America, Inc. December 2012 - (Free Research) This in-depth webcast offers advice and recommendations to help you mobilize your human resources (HR) processes. Inside, learn the key benefits of mobilization, and find essential tips that can help you make mobile HR a reality.  (WEBCAST) READ ABSTRACT |

Talent Management Leadership in Professional Services Firms by SAP America, Inc. December 2010 - (Free Research) The success or failure of professional service firms depends largely on the quality, collaboration, and skills of its employees.  It is crucial for these companies to optimize talent management.  Check out this resource to discover a framework for successful talent management, common challenges and how to overcome them, and key initial steps.  (WHITE PAPER) READ ABSTRACT |

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.  (WHITE PAPER) READ ABSTRACT |

The Investment Value of Training by Global Knowledge July 2012 - (Free Research) This essential resource explores key trends, drivers and considerations when implementing programs to develop human capital and secure intellectual property. Discover how your organization can benefit from educating and investing in employees and customers.  (WHITE PAPER) READ ABSTRACT |

Ten Key Steps to Effective Succession Planning by Halogen Software August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.  (WHITE PAPER) READ ABSTRACT |

Energizing the Workplace with Mobile HR by SAP America, Inc. March 2013 - (Free Research) This resource outlines the benefits and challenges associated with adopting a mobile HR strategy. Inside, find key recommendations for moving forward with mobile HR that will help you attain success.  (EBOOK) READ ABSTRACT |

The road to better HR: 10 key vendor requirements by Ultimate Software February 2011 - (Free Research) Organizations that want to enter the market for a new human capital management (HCM) solution are faced with the challenge of making an informed decision about new vendors. This white paper provides advice on how to uncover an efficient, cost-effective HCM solutionswith the top 10 questions organizations should be asking.  (WHITE PAPER) READ ABSTRACT |

x-diagram: CLOUD – WITHOUT COMPROMISE by Oracle Corporation December 2012 - (Free Research) This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.  (WHITE PAPER) READ ABSTRACT |

Winning the War for Talent: Effective Talent Management in the Upstream Oil and Gas Industry by SAP AG January 2009 - (Free Research) This SAP Executive Insight examines how your company can win the war for talent by answering the following questions: What challenges do today's upstream oil and gas human resource (HR) organizations face, what's the specific impact, and how do leading HR organizations perform?  (WHITE PAPER) READ ABSTRACT |

eGuide Five Technology Trends that are Growing Strategic HR by Workday May 2013 - (Free Research) This expert e-guide counts down five important technology trends that are molding the human resources (HR) space in 2013. Inside, learn how strategic organizations are using these innovations to drive business success.  (EGUIDE) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation UK Ltd October 2012 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER)

Cognos: FPM: How KPIs can help motivate and reward the right behavior - Paper #1 – Introduction - White Paper by IBM August 2012 - (Free Research) This paper outlines the value of key performance indicators (KPIs) and why it's integral you set annual targets for each of them and measure performance against them rather than develop strategy maps and generate strategic action plans that drive performance improvement.  (WHITE PAPER) READ ABSTRACT |

5 strategies for managing a new generation of employees by Ultimate Software January 2013 - (Free Research) It's been estimated that there are 80 million milennials in the US, and roughly half are in today's workforce. But as many companies are discovering, managing milennials requires a dramatically different approach than managing their predecessors. Read on to learn 5 key principles of effectively managing this new generation of employee.  (WHITE PAPER) READ ABSTRACT |

Improve HR value in 4 simple steps by Ultimate Software February 2012 - (Free Research) Human resource (HR) departments have learned that the key to elevating their strategic capabilities is through a strong business intelligence (BI) infrastructure. Read this white paper to learn the four easy steps to transition from being an HR manager to a human capital management (HCM) strategist.  (WHITE PAPER) READ ABSTRACT |

5 Keys to Developing an Awareness Program by Polivec April 2008 - (Free Research) Whether your focus is on Human Resources, IT security, regulatory compliance or just following best practices, achieving compliance begins with a quality employee awareness program.  (WEBCAST) READ ABSTRACT |

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