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Key tips to socialize your intranet by Jive Software

July 10, 2013 - (Free Research)
Today, businesses need an intranet that's one that's social, engaging, and productive. By combining key social features along with capabilities for driving greater alignment, businesses can experience innovations and productivity not seen within the enterprise since the introduction of email. 
(WHITE PAPER) READ ABSTRACT |

webMethods Optimize for Process by SoftwareAG Inc., USA

February 06, 2009 - (Free Research)
webMethods Optimize for Process facilitates real-time insight into key business process activities, providing business managers with the actionable information they need to make informed decisions and quickly address problems. 
(DATA SHEET) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 18, 2009 - (Free Research)
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc.

June 23, 2010 - (Free Research)
To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more. 
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Consult the new dictionary for customer experience KPIs by Oracle Corporation

September 30, 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

3 Questions to Ensure You’re Collaborating Effectively Across Your Supply Chain by SAP America, Inc.

September 30, 2009 - (Free Research)
To drive market share, sales, product adoption and greater efficiency, many businesses are strategically partnering with suppliers and other supply chain participants to collaborate and share information. In this white paper, find answers to three of the top concerns for organizations developing these collaborative supply chain networks. 
(WHITE PAPER) READ ABSTRACT |

IBM Marketing Performance Analytics by IBM

October 31, 2013 - (Free Research)
The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns. 
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Benchmarking the Social Intranet by Jive Software

July 15, 2013 - (Free Research)
Social business is a relatively new phenomenon. How should your business go about quantifying the success of adoption figures? This resource offers some key insights into the adoption rates of companies ranging from education to finance. 
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The BARC BI Survey 2012 by Information Builders

December 31, 2012 - (Free Research)
Information Builders ranked highest on numerous key performance indicators (KPIs) across multiple peer groups in BARC's BI Survey 12. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Building Effective Dashboards and Scorecards by IBM

December 03, 2010 - (Free Research)
In this e-book, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track KPIs. Learn how to get started with dashboards, find out what a dashboard is and what it is not. Discover how to create different dashboards to meet the needs of various departments and more. 
(EBOOK) READ ABSTRACT |

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company

February 22, 2010 - (Free Research)
In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM. 
(WHITE PAPER) READ ABSTRACT |

Contact Center Metrics and Performance Management by Five9

May 21, 2014 - (Free Research)
This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results. 
(EGUIDE) READ ABSTRACT |

5 Big Ways Social Intranets Solve Collaboration Woes by Jive Software

December 31, 2013 - (Free Research)
Social media is quickly becoming the preferred way for people to communicate, but did you know that it social could offer just as many benefits to your organization itself as it does to your relationships with customers? With a social intranet, you can revolutionize the way employees communicate with each other in the workplace. 
(WHITE PAPER) READ ABSTRACT |

Making confident decisions with the full spectrum of analysis capabilities by IBM

August 15, 2012 - (Free Research)
Accurate decision making from trusted data is key in ensuring your organization's success. Read this paper to learn how to maximize the full spectrum of BI analytical capabilities available today. From analytical reporting to trending to what-if analysis to predictive modeling, learn how to support complex analytical needs of your company's users. 
(WHITE PAPER) READ ABSTRACT |

Support Your Shared Services Center with AP Automation by Esker Inc.

May 16, 2014 - (Free Research)
Find out how cloud-based accounts payable (AP) automation to support your shared services center (SSC) can maximize its benefits. 
(EBOOK) READ ABSTRACT |

Intel IT's Data Center Strategy for Business Transformation by Dell, Inc. and Intel®

September 10, 2012 - (Free Research)
This resource offers advice on aligning your data center investments with business need. It details today's best practices for effective data center management strategies. 
(WHITE PAPER) READ ABSTRACT |

Splunk App for Citrix NetScaler with AppFlow by Splunk

April 04, 2012 - (Free Research)
In this brief resource, you will discover the possibilities of Splunk's flexible, visual application for Citrix NetScaler and learn how it can provide enhanced visibility and analytics within your organization. 
(WHITE PAPER) READ ABSTRACT |

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated

December 2005 - (Free Research)
This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices. 
(BOOK) READ ABSTRACT |

Speeding the Time to Intelligence: Effective Information Management through Business Intelligence Competency Centers and Performance Management by SAS

May 2008 - (Free Research)
This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology. 
(WHITE PAPER) READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)
Access this white paper to learn how to build an operational FCR program without sacrificing your budget. 
(WHITE PAPER) READ ABSTRACT |

CIO2CIO Global Research Study: Business Intelligence and Master Data Management (MDM) by SAP America, Inc.

July 1967 - (Free Research)
This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia. 
(WHITE PAPER) READ ABSTRACT |

The Role of ERP in Globalization by SAP America, Inc.

September 2008 - (Free Research)
This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow. 
(EBOOK) READ ABSTRACT |

Website Performance for the Speed of Your Business by Limelight Networks, Inc.

October 2013 - (Free Research)
Access this guide today to learn why high website performance is a business differentiator, and discover the role that content delivery networks (CDNs) play in improving user experiences. 
(WHITE PAPER) READ ABSTRACT |

Unleashing Microsoft SharePoint 2010’s Web Content Management Features by AvePoint, Inc.

February 2011 - (Free Research)
In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers. 
(WHITE PAPER) READ ABSTRACT |

Best Practice Insight: A Collaboration case study with Google Apps by Google

May 2011 - (Free Research)
This case study examines charity organization WWF’s use of Google Apps to deliver a more interactive and collaborative intranet platform for its full staff and partners around the globe. 
(CASE STUDY) READ ABSTRACT |

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