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Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction by Five9

March 13, 2014 - (Free Research)
In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience.   You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI). 
(EGUIDE) READ ABSTRACT |

Navigating Your IP Telephony Islands by Orange Business Services

July 22, 2009 - (Free Research)
Charting a course through IP telephony islands and non-IP telephony solutions to an enterprise-wide IP telephony implementation is a challenge, even for mid-sized companies. This paper examines the benefits and demands posed by an enterprise-wide solution and suggests ways to combine your IPT deployments to maximize your returns. 
(WHITE PAPER) READ ABSTRACT |

Maximizing Data Efficiency: Benefits of Global Deduplication by NEC Corporation of America

June 11, 2009 - (Free Research)
Companies are now at a juncture where they have a unique opportunity to put in place an underlying backup and archive disk infrastructure that eliminates today's silos of deduped data and islands of underutilized capacity resulting from scalability and scope limitations. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent

May 09, 2011 - (Free Research)
Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. 
(CASE STUDY) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.

July 13, 2009 - (Free Research)
Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. 
(CASE STUDY) READ ABSTRACT |

Tripwire Enterprise and Tripwire Log Center: Integrated for Unparalleled Security by Tripwire, Inc.

February 24, 2011 - (Free Research)
Tools for monitoring and protecting the IT infrastructure have evolved into powerful, yet isolated, islands of defense. Because modern threats can take advantage of this isolation, IT security needs a single, comprehensive view of infrastructure security. 
(DATA SHEET) READ ABSTRACT |

Best Practices for Getting Started with Cloud Data Services and Application Integration by Talend

July 05, 2011 - (Free Research)
Various types of application integration have grown up over the years, leading to something of an oxymoron: islands of integration. Read this expert E-guide to uncover how cloud data services can help your organization by providing self-service integrated information from siloed systems. 
(EGUIDE) READ ABSTRACT |

How One School Enhanced Their Educational Experience and Secured Their Campus by Extreme Networks (E-mail this company)

October 31, 2012 - (Free Research)
This case study reveals which leading edge network Price of Wales Island International School used to enhance their educational experience for staff and students and to boost campus security. 
(CASE STUDY) READ ABSTRACT |

Guernsey Improves Social Benefit Programs and Service Delivery with the Right Integrated Platform by IBM

December 31, 2013 - (Free Research)
Guernsey's Social Security Department decided to integrate all of the department's social benefit programs. In this white paper, learn how a dedicated platform helped streamline and strengthen their social program management through integration and automation. 
(WHITE PAPER) READ ABSTRACT |

Cisco MDS 9000 Family Virtual SANs Advantages by Cisco Systems, Inc.

December 29, 2009 - (Free Research)
Today's data centers are faced with many challenges such as consolidation, resources optimization, power, cooling, cost reduction and more. Cisco foresaw these requirements and developed Virtual Storage Area Networks (VSANs) in 2002 to address these issues in the data center. 
(WHITE PAPER) READ ABSTRACT |

10 Ways To Use ERP To Lean The Manufacturing Supply Chain by IFS

June 19, 2009 - (Free Research)
This white paper gives four tips to help you bring lean supply chain improvements to your manufacturing operation. Additionally, it discusses six technology tools that help automate these lean supply chain practices. 
(WHITE PAPER) READ ABSTRACT |

Merging Backup and Disaster Recovery (DR) Processes by FalconStor Software

April 22, 2011 - (Free Research)
This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments. 
(WHITE PAPER) READ ABSTRACT |

Whitepaper - Merging Backup and DR Processes by FalconStor Software

February 12, 2010 - (Free Research)
This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments. 
(WHITE PAPER) READ ABSTRACT |

Merging Backup and Disaster Recovery (DR) Processes by FalconStor Software

June 16, 2009 - (Free Research)
This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments. 
(WHITE PAPER) READ ABSTRACT |

Put Data Growth in Its Place by Symantec Corporation

November 15, 2010 - (Free Research)
It’s a fact: Information–both its availability and accessibility–is critical for the success of any business in a 21st Century economy. Yet most IT organizations are not organized around information, but around infrastructure of servers, storage, and applications. We are entering perilous times for data. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Ways To Get More From Your SharePoint Deployment by Radiant Logic, Inc.

February 14, 2011 - (Free Research)
Check out this white paper to see how identity and context virtualization delivers integrated identity, a richer security profile, and contextual search across all your data. 
(WHITE PAPER) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 13, 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

Web Site Performance for the Speed of Your Business by Limelight Networks, Inc.

November 07, 2013 - (Free Research)
The following white paper addresses the issues with website performance and how you can ensure that you deliver only the fastest content to your consumers. 
(WHITE PAPER) READ ABSTRACT |

Augmenting the Value of ERP with an Operations Execution System by Apriso Corporation

June 2008 - (Free Research)
This white paper reviews the history behind ERP deployments and why today's business requirements necessitate direct, real time integration between corporate planning applications and the shop floor. 
(WHITE PAPER) READ ABSTRACT |

Selecting a Network Recorder for back-in-time analysis to solve intermittent problems and unexpected events by Fluke Networks

August 2010 - (Free Research)
In this white paper you will learn when it is important to use a Network Recorder, and key considerations when selecting a network recorder for back-in-time forensics analysis. 
(WHITE PAPER) READ ABSTRACT |

Genius Project4Domino (GP4D) by Genius Inside

September 2008 - (Free Research)
Genius Project4Domino is an easy-to-use, Lotus Notes and web-based project management solution. Use the virtual workplace to manage projects and processes, where internal and external people can be involved. Register for our free trial. 
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Presentation Transcript: Enabling IT Transformation and Agility without Compromise by Hewlett-Packard Company and AMD

August 2009 - (Free Research)
In today's current economic downturn, it's critical for IT pros to be able to do more with less without compromising quality of service. This presentation transcript will explain how to do more with your available resources to increase infrastructure efficiency. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

December 2009 - (Free Research)
In this transcript of the webcast, TIBCO Spotfire's John Callan will discuss how you can perform Total Spend Analysis to help drive supplier consolidation, contract compliance and identify maverick spend in a user-friendly, visual analysis environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Better Insights and Alignment with Business Intelligence and Scorecards by Oracle Corporation

May 2011 - (Free Research)
This paper discusses how traditional BI systems with disconnected capabilities fall short at monitoring, aligning and benchmarking performance. Learn how Oracle BI 11g is designed to help today's organizations drive profitable growth, change, and many other operational and functional performance goals. 
(WHITE PAPER) READ ABSTRACT |

Getting the Foundation Right: Unified Communications by ShoreTel

May 2009 - (Free Research)
Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities. 
(WHITE PAPER) READ ABSTRACT |

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