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Global Instant Remote Support for Multi-Agent Teams by NTR Global
November 17, 2011 - (Free Research)
Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
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Mission-Critical Java by Oracle Corporation
October 23, 2008 - (Free Research)
Technology barriers have prevented enterprises from adopting Java-based approaches for mission critical applications with extreme and predictable computing needs. However, recent advances throughout the entire Java stack have overcome these barriers to position Java to power the next generation of enterprise computing.
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Effective Enterprise Java Virtualization with Oracle WebLogic Suite by Oracle Corporation
December 20, 2010 - (Free Research)
This technical white paper explores in detail the technology behind a new virtualized deployment paradigm for Java EE applications, describing not only the technology behind these advances, but also the benefits and usage.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Solution Brief: Ultimate Storage Efficiency: CommVault & Nexsan by Nexsan
February 10, 2012 - (Free Research)
Check out this white paper for an introduction to a managed storage infrastructure solution designed to provide a high-performance, turnkey solution for backup and recovery operations. Designed to be energy-efficient, and bundled with the latest trending storage technologies, this integrated solution may be the answer to your storage needs.
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The Ultimate Guide to Email Prospecting by Citrix Online Go To Meeting
January 13, 2012 - (Free Research)
This new e-book by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
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Security on a Budget by Global Knowledge
May 19, 2011 - (Free Research)
This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.
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Master Data Management Projects in Practice - An Information Difference Research Study by Talend
December 01, 2009 - (Free Research)
Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects.
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Webcast: Virtualized Storage: An Interactive Online Tutorial by Dell, Inc.
November 2011 - (Free Research)
Whether the ultimate mission is to consolidate data, virtualize the infrastructure, or improve application performance, the key to efficient storage is virtualized storage. This interactive online tutorial defines storage virtualization and explains how its benefits extend well beyond the data center.
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SQL Anywhere v11.0.1 Developer Edition by Sybase, Inc.
June 2010 - (Free Research)
Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.
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Transport, Location and Semantics by Progress Software
December 2010 - (Free Research)
This paper describes how an enterprise service bus (ESB) enables interoperability at "the seven key points of mediation," which is necessary to achieve the goals of service oriented architecture (SOA): reuse and agility. It spotlights the first three points of mediation: transport, location, and semantics.
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Increasing Return on Investment with Data Services by Oracle Corporation
August 2008 - (Free Research)
As the number of applications generating data increases, so does an organization's need to give users access to that data through a unified system compatible with multiple interfaces. Oracle Data Service Integrator is a solution that allows organizations to build data services that unify business processes for improved customer service.
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Enrich the Decisioning of Your COBOL Applications by ILOG, an IBM Company
September 2008 - (Free Research)
With ILOG JRules and ILOG Rules for COBOL, you can externalize and manage the business rules in your organization’s COBOL applications without disruption or a major development project.
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Achieving the Impossible: Unlimited App Scale by Oracle Corporation
December 2008 - (Free Research)
For modern applications, particularly those built for the Java platform, there are proven approaches and solutions that can help an organization achieve predictable, scalable performance for their applications.
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