Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Advanced Identity Tracking for Social Networking Sites by Hewlett-Packard Company May 31, 2012 - (Free Research) This resource details the methods used to assist social networking sites in identifying online predators and thwarting potentially serious attacks. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Advanced Identity Tracking for Social Networking Sites by Hewlett-Packard Company May 31, 2012 - (Free Research) This resource details the methods used to assist social networking sites in identifying online predators and thwarting potentially serious attacks. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Total Economic Impact Of IBM Social Collaboration Tools by IBM December 14, 2010 - (Free Research) The financial impact of collaboration on productivity and processes is often elusive. Yet companies are purchasing collaboration tools at a growing rate with the expectation of real impact. This study evaluates the potential financial impact of IBM Social Collaboration tools in organizations as part of a strategic investment in collaboration.  (WHITE PAPER) READ ABSTRACT |

Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited June 01, 2012 - (Free Research) This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.  (WHITE PAPER) READ ABSTRACT |

The Future of Email Is Social by IBM February 29, 2012 - (Free Research) Uncover the current state of email, the perceived and real problems that surround its use, and how social collaboration tools combined with email can revolutionise the collaboration and communications capabilities in your organisation.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 19, 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc. June 30, 2009 - (Free Research) Use the survey results in this paper from the TheSocialCustomer.com to find out how organizations are utilizing social channels to engage their customers, and integrate these methods into your own customer experience strategy.  (WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc. July 25, 2011 - (Free Research) This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers.  (WHITE PAPER) READ ABSTRACT |

McAfee Security Journal by McAfee, Inc. December 2008 - (Free Research) This edition of the McAfee Security Journal focuses on social engineering, the psychology of decision making, and elementary social psychology to analyze why people fall for social engineering without perceiving the deception.  (WHITE PAPER) READ ABSTRACT |

IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry February 2009 - (Free Research) This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones.  (PRESS RELEASE) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now.  (EZINE) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company May 2011 - (Free Research) As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.  (WHITE PAPER) READ ABSTRACT |

Controlling Web 2.0 Applications in the Enterprise by Fortinet, Inc. July 2011 - (Free Research) New technologies used in Web 2.0 applications have increased the volume and complexity of network traffic. More than ever, businesses must deploy new methods of monitoring and controlling Web 2.0 applications in order to discover and mitigate new hidden security threats.  (WHITE PAPER) READ ABSTRACT |

The Right Collaboration Architecture Drives Business Transformation by Cisco Systems, Inc. January 2010 - (Free Research) A recently completed study conducted for Cisco by Forrester Consulting reveals how companies are developing collaboration strategies that will enable innovation and improve productivity. View a brief video overview of the study. Then register to download the Forrester study and learn how four companies are transforming their businesses.  (ANALYST REPORT)

About to Buy Guide: How to Succeed in Social Networking and Collaboration by SearchCIO.com September 2012 - (Free Research) In this expert E-Guide, President of The Real Story Group Tony Byrne describes the importance of homing in on specific business applications and of getting IT involved in the implementation—as well as why integration of social tools remains a problem. Read now to learn more.  (EGUIDE) READ ABSTRACT |

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry February 2009 - (Free Research) This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.  (WHITE PAPER) READ ABSTRACT |

Social Networking malware: The dangers facing SMBs by GFI Software November 2011 - (Free Research) View this paper to explore the rise of social networking, the types of malware targeting social platforms, how SMBs can protect themselves against today’s social threats, and more.  (WHITE PAPER) READ ABSTRACT |

Securing the Social Network: How to Embrace Emerging Technologies Without Putting Critical Data at Risk by Websense, Inc. July 2011 - (Free Research) Organizations today are integrating platforms such as Facebook, LinkedIn, and Twitter as a way to engage with customers and capitalize on marketing opportunities. However, these social networks are targets for  cybercriminals. View this paper to explore the oportunities and risks of social networking and learn best practices for ensuring security.  (WHITE PAPER) READ ABSTRACT |

Anatomy of the New Decision: Five Hot Trends Shaping Business Analytics by Information Builders October 2012 - (Free Research) Businesses have been using data to improve decision-making for decades, but practicing legacy business intelligence strategies today can put you at a disadvantage. Read on to learn how the 5 hottest IT trends help you extract more sophisticated intelligence from your data, including: mobile computing, social media, cloud services, and more.  (WHITE PAPER) READ ABSTRACT |

Enterprise Social Tools Need UC Integration to Thrive by AVST (E-mail this company) April 2013 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com explores why enterprise social networking tools need to be integrated with your everyday unified communications (UC) tools to be successful and unveils the benefits such an effort can provide.  (EGUIDE) READ ABSTRACT |

Readying your Portals for Social Business by IBM August 2011 - (Free Research) Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.  (WHITE PAPER) READ ABSTRACT |

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications September 2010 - (Free Research) This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet.  (WHITE PAPER) READ ABSTRACT |

Social Networking in the Enterprise: Benefits and Inhibitors by Cisco Systems, Inc. June 2010 - (Free Research) This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.  (WHITE PAPER)

Keeping Networks safe from Social Networking by BlueCoat November 2011 - (Free Research) Social Networking has provided attackers with an innovative way to gain information from within your corporate networks. This expert E-Guide will provide you with the information needed to keep your organization safe from the threats of social networking.  (EGUIDE) READ ABSTRACT |

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