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Oracle WebLogic Suite by Oracle Corporation May 14, 2009 - (Free Research) Business information systems are being put to the test as the speed, scope, and availability of enterprise data grow with every passing day. Oracle WebLogic Suite offers unparalleled capabilities and benefits for enterprises with stringent business requirements that demand serious infrastructure software. Read this data sheet to learn more.  (DATA SHEET) READ ABSTRACT |

Benefits of Migration to Modern Middleware Services by Red Hat June 10, 2013 - (Free Research) Aging and inflexible middleware can be hindering your organization in more ways than one, especially when it comes to change management. In this white paper, learn the key characteristics of a modern middleware platform and discover how you can benefit by migrating from a legacy middleware infrastructure to a more flexible, modular environment.  (WHITE PAPER) READ ABSTRACT |

Stopping the Adobe, Apple and Java Software Updater Insanity by Lumension February 15, 2013 - (Free Research) This on-demand webcast shares tips and caveats for dealing with the most common software updaters from Adobe, Apple and Oracle. Discover the need for centralized patch management and explore the important requirements and architectural issues you should know by reading on now.  (WEBCAST) READ ABSTRACT |

Oracle Exalogic Elastic Cloud: X2-2 Hardware Overview by Oracle Corporation March 16, 2011 - (Free Research) In this white paper learn about Oracle Exalogic Elastic Cloud, the world’s first and only integrated middleware machine, dramatically surpasses alternatives and provides enterprises the best possible foundation for running applications.  (WHITE PAPER) READ ABSTRACT |

Oracle Exalogic Elastic Cloud: X2-2 Hardware Overview by Oracle Corporation March 01, 2011 - (Free Research) Oracle Exalogic Elastic Cloud, the world’s first and only integrated middleware machine, dramatically surpasses alternatives and provides enterprises the best possible foundation for running applications.  (WHITE PAPER) READ ABSTRACT |

Controlling Software Complexity: The Business Case for Static Source Code Analysis by Coverity March 19, 2008 - (Free Research) This white paper discusses how static source code analysis can be used to find critical defects and security vulnerabilities in C/C++ and Java source code.  (WHITE PAPER) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect May 23, 2013 - (Free Research) Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions.  (WHITE PAPER) READ ABSTRACT |

HP Social CRM Services by Hewlett-Packard Company February 27, 2013 - (Free Research) As today's consumers have quickly become more powerful and influential, they have also become more demanding than ever- expecting a personalized experience. Access this brief video to discover a social enterprise service program that listens, manages, and engages with your customers- and their influencers – across the internet and social networks.  (VIDEO)

Rethinking analytics: The six steps to a truly social enterprise by SAP America, Inc. December 10, 2012 - (Free Research) Leading companies are taking steps to enable real-time, intelligent information sharing throughout their organizations, putting data access and self-service analytics tools into the hands of all of their team members. View this on-demand 30-minute webinar to learn more about transforming your business into a social enterprise  (WEBCAST) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM March 15, 2013 - (Free Research) A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.  (EGUIDE) READ ABSTRACT |

Social Media Analytics - Making Customer Insights Actionable by IBM May 31, 2011 - (Free Research) This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Communications technology – be prepared to be flexible by ComputerWeekly.com August 12, 2010 - (Free Research) Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.  (WHITE PAPER) READ ABSTRACT |

IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry February 25, 2009 - (Free Research) This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones.  (PRESS RELEASE) READ ABSTRACT |

Readying your Portals for Social Business by IBM August 16, 2011 - (Free Research) Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.  (WHITE PAPER) READ ABSTRACT |

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity by Oracle Corporation October 2008 - (Free Research) Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.  (WHITE PAPER) READ ABSTRACT |

Messaging in the Cloud: Embedding an Email, Mobile, and Social Infrastructure by ExactTarget October 2010 - (Free Research) MPaaS is a newer niche in cloud computing, but it’s a natural fit for gaining efficiencies of scale and reliability by using the infrastructure of messaging providers like ExactTarget. Read on to learn more about an unmatched one-to-one messaging solution that provides unbeatable deliverability - without the hassle of new capital investments.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE)

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

Gartner newsletter: HP Business Intelligence by Hewlett-Packard Limited February 2012 - (Free Research) This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.  (WHITE PAPER) READ ABSTRACT |

Tip-Guide: Demand-driven supply chain innovations center on analytics, mobile ID by SAP America, Inc. November 2011 - (Free Research) In this expert tip guide, readers will learn details around the recent advances in automatic identification and data capture (AIDC), especially item-level radio frequency identification (RFID) and smartphone-based social media and scanning applications for consumers, as well as new applications of supply chain analytics.  (EGUIDE) READ ABSTRACT |

Oracle Exalogic Elastic Cloud: A Brief Introduction by Oracle Corporation March 2011 - (Free Research) While Exalogic is optimized for enterprise Java, Oracle Fusion Middleware, and Oracle‘s Fusion Applications, it is also an outstanding environment for the thousands of third-party and custom Linux and Solaris applications widely deployed today. Read more in this white paper to what Oracle is also doing for your data center.  (WHITE PAPER) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM January 2013 - (Free Research) Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.  (WHITE PAPER) READ ABSTRACT |

Mission Critical Java by Oracle Corporation November 2008 - (Free Research) Read this white paper to learn how you can achieve extreme and predictable performance with Java and real-time, real-world memory leak detection and application performance analysis.  (WHITE PAPER) READ ABSTRACT |

BlackBerry Java Development Environment by BlackBerry May 2008 - (Free Research) The BlackBerry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based BlackBerry® smartphones  (DEMO) READ ABSTRACT |

Introduction to Blackberry® Java® Development by BlackBerry January 2009 - (Free Research) The Blackberry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based Blackberry® smartphones.  (WEBCAST) READ ABSTRACT |

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