Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements. 

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 

Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. 

Intel conducted tests on Web servers serving encypted data to quantify the benefits of AES-NI and found that AES-NI reduced computational overhead of encyrption by 50 percent. Continue reading this paper to learn more about the tests and results. 

Accounting for corporate actions accurately is one of the biggest challenges for investment managers, with significant portfolio valuation, performance and tax implications for investors. And its only going to get more challenging due to reporting requirements and mounting activity. Learn how to get a handle on the 5 most common corporate actions. 

This whitepaper provides an overview of the networking architecture for VMware Infrastructure 3 on Dell PowerEdge blade servers. It provides best practices for deploying and configuring your network in the VMware environment. 

This podcast discusses the steps essential for creating a virtual infrastructure for cloud computing to improve the delivery of data center applications. 

Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free! 

This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise. 

In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.