As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 

Why do most organizations continuously fail in utilizing knowledge? In this podcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools. 

Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int... 

This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. 

Delivering solid application performance to branch and satellite offices is a clear business priority but costly and challenging to maintain for IT. How can you ensure the business gets what it needs while lowering IT costs and fueling greater consolidation and efficiency? Hear how leading enterprises are conquering this challenge and you can too. 

In the third podcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management. 

One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO. 

To address the need for streamlined management, Windows Server 2008 R2 delivers a powerful yet easy-to-use management experience that encompasses both tools and best practices. Read this white paper to learn more. 

Data growth is the only absolute constant in IT and, arguably, is the inevitable cause of most operating problems. We must begin to look outside of the data center—to the business processes and applications driving much of the data growth that will be impacting our spending over the coming months and years. 

To curb server proliferation and rising electrical costs, Dartmouth-Hitchcock Medical Center moved its virtualization infrastructure to the Windows Server 2008 operating system with Hyper-V technology, using Microsoft System Center Virtual Machine Manager 2008 to manage its server landscape. 

Microsoft Windows Server 2008 R2 represents a significant milestone in Microsoft’s ongoing efforts to help customers streamline the management of their unique IT infrastructures. 

Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price. 

With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack.