newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks. Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating more... >> Discover more offerings from F5 Networks.

Centennial Discovery 2007 by Centennial-Software September 2008 - (Free Research) Centennial Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more effectively plan, manage and report on various IT operational disciplines (DEMO) READ ABSTRACT |

Reducing IT Operational Costs with Green Computing by Kaseya March 2008 - (Free Research) Environmental and energy conservation issues have taken center stage in the global business arena in recent years. (WEBCAST) READ ABSTRACT |

ITIL Version 3 and the IT Service Catalog by newScale (E-mail this company) April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. (ANALYST REPORT) READ ABSTRACT |

Decrease IT Cost with Server Virtualization by Hewlett-Packard Company April 2008 - (Free Research) In this white paper, you will learn how HP's approach to virtualization can dramatically decrease not only your server costs, but storage, software and IT operational costs as well (WHITE PAPER) READ ABSTRACT |

How to Define Detailed Requirements for Your Enterprise CMDB Project: A Hands-On Workbook by Enterprise Management Associates (EMA) May 2008 - (Free Research) The Configuration Management Database (CMDB) provides a common trusted source for all IT data used by the business and promises to improve IT operational efficiency and increase alignment between the business and IT while reducing costs. (WHITE PAPER) READ ABSTRACT |

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. (ANALYST REPORT) READ ABSTRACT |

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts. (PODCAST) READ ABSTRACT |

Application Perspective: Online Business Application Performance by Keynote Systems Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.  (SOFTWARE PRODUCT)

2005 Service and Support Metrics Survey by CRMindustry.com (E-mail this company) March 2005 - (Free Research) Support is undergoing a quiet revolution. During the recent technology downturn, it was service and support revenue that sustained many companies. This report presents top level benchmarks of the key metrics used in determining support success. (ANALYST REPORT) READ ABSTRACT |

Offshore Funds: A Pathway to Growth - A Practical Guide to Operational Imperatives for Hedge Fund Managers by Advent Software, Inc July 2008 - (Free Research) This paper focuses on the growth of the offshore segment within the wider expansion of the hedge fund industry. It also assesses the advantages of adding an offshore capability. (WHITE PAPER)

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

HomeStreet Bank by Apptio August 2008 - (Free Research) It is discussed in this case study how Apptio's Software as a Service (SaaS) offering allowed HomeStreet Bank to easily establish a model of how costs were flowing across all of IT. This allowed the bank to easily map out their costs. (CASE STUDY) READ ABSTRACT |

StatCom's Patient Flow Logistics and Tracking Software by Statcom. StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT)

Enhancing Operational Recovery with Innovative CDP Solutions by Double-Take Software. June 2008 - (Free Research) Operational recovery is a key component in any business continuity plan. This white paper addresses the current challenges of operational recovery and highlights CDP solutions that help address these issues by enabling fast and efficient data recovery. (ANALYST REPORT) READ ABSTRACT |

Quest MessageStats™ by Quest Software, Inc Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

5 Steps Every CIO Should Follow to Increase Operational Maturity through Data Center Automation by Stratavia June 2008 - (Free Research) This whitepaper is directed to technology executives who are looking to increase the efficiency and operational maturity of their IT operations and will discuss each step required to fully realize the potential of your technology investments. (WHITE PAPER) READ ABSTRACT |

Intelligent File Virtualization: Breaking Free From the Constraints of Today's File Storage Infrastructure by F5 Networks (E-mail this company) November 2007 - (Free Research) Intelligent file virtualization resolves the issues pertaining to current file storage infrastructure in a simple and effective manner. This white paper introduces the Acopia intelligent file virtualization solution, which is now a part of F5 Networks. It also discusses the key applications and benefits of this innovative technology. (WHITE PAPER) READ ABSTRACT |

Assessing the Potential Business Impact of Operational Data Quality IT Briefing by Pitney Bowes Group 1 Software August 2008 - (Free Research) Explore data quality impacts, how data quality relates to business issues, and how to integrate data quality monitoring into operational systems. (WHITE PAPER) READ ABSTRACT |

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent. (WHITE PAPER) READ ABSTRACT |

Greener Pastures for Your Data Center by Aperture Technologies, Inc February 2008 - (Free Research) Following a greener path has become much more than an altruistic endeavor, organizations are focusing on developing green data centers in order to reduce the exorbitant power and cooling costs as well as improve operational efficiency. (WHITE PAPER) READ ABSTRACT |

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc February 2008 - (Free Research) High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. (WHITE PAPER) READ ABSTRACT |

The New Economics of Virtualization - The Impact of Open Source, Hardware-Assist and Native Virtualization by Virtual Iron Software, Inc. March 2008 - (Free Research) Virtual Iron is delivering advanced virtualization and management capabilities that are changing virtualization. Organizations are using Virtual Iron’s software for consolidation, business continuity, capacity management and policy-based automation. (WHITE PAPER) READ ABSTRACT |

Ten Tips for Increasing Operational Efficiency by Cisco Systems, Inc February 2008 - (Free Research) This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition. (WHITE PAPER) READ ABSTRACT |

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system? (WHITE PAPER) READ ABSTRACT |

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation. March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs. (WHITE PAPER) READ ABSTRACT |

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