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Open Trusted Technology Provider Standard (O-TTPS) by ComputerWeekly.com April 10, 2013 - (Free Research) This standard is aimed at enhancing the integrity of commercial off the shelf ICT products and helping customers to manage sourcing risk.  (WHITE PAPER) READ ABSTRACT |

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com February 20, 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.  (ESSENTIAL GUIDE) READ ABSTRACT |

IBM System X4: Delivering High Value through Scale Up by IBM January 2008 - (Free Research) This IDC white paper explores the benefits of consolidation and virtualization, it shows how utilizing larger servers with scale-up architectures is a more cost effective approach to growing business needs.  (WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc. April 2009 - (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.  (WHITE PAPER) READ ABSTRACT |

Today's Challenges, Tomorrow's CIO: Laying the Groundwork and Creating Conditions for Success by IBM February 2009 - (Free Research) IBM conducted in-depth face-to- face interviews with CIOs and the results confirm that today's CIOs have the opportunity to extend their reach and remain relevant to the enterprise of the future.  (WHITE PAPER) READ ABSTRACT |

Jericho Forum: Data Protection by ComputerWeekly.com January 2013 - (Free Research) Data protection needs to provide stronger, more flexible protection mechanisms around the data itself, the Jericho Forum/Open Group argues in this report.  (ESSENTIAL GUIDE) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.  (ESSENTIAL GUIDE) READ ABSTRACT |

World-Class EA: The Agile Enterprise by ComputerWeekly.com February 2013 - (Free Research) Agile is about more than software development, it's a mindset. This report from the Open Group explains how to apply agile techniques and best practices to the enterprise.  (ESSENTIAL GUIDE) READ ABSTRACT |

Modelling the Insurance Enterprise by ComputerWeekly.com February 2013 - (Free Research) This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards.  (ESSENTIAL GUIDE) READ ABSTRACT |

An Introduction to Quantum Lifecycle Management by ComputerWeekly.com November 2012 - (Free Research) This report from The Open Group introduces QLM, explains why it is necessary and how its development and acceptance will be assured.    (ESSENTIAL GUIDE) READ ABSTRACT |

Guide: Maximizing the Value of Cloud for Small-Medium Enterprises by ComputerWeekly.com June 2012 - (Free Research) This guide from the Open Group, helps small and medium sized companies take advantage of cloud computing to develop their business.  (ESSENTIAL GUIDE) READ ABSTRACT |

Cloud Computing for Business by ComputerWeekly.com February 2012 - (Free Research) This  guide from the Open Group, offers advice on assessing how cloud fits into your IT organisation  (IT BRIEFING) READ ABSTRACT |

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).  (ESSENTIAL GUIDE) READ ABSTRACT |

SOA Reference Architecture by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture.  (ESSENTIAL GUIDE) READ ABSTRACT |

TOGAF® and SABSA® Integration by ComputerWeekly.com October 2011 - (Free Research) This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology.  (IT BRIEFING) READ ABSTRACT |

Calculating the ROI of a SOA Project by Wipro Technologies June 2008 - (Free Research) ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.  (WHITE PAPER) READ ABSTRACT |

SaaS Providers: Rapid Customer Acquisition with the Right Database Driver by Progress DataDirect December 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

Vanson Bourne Report: Synchronize the Value Chain by IBM October 2012 - (Free Research) In order for an enterprise to reach its full potential, it must understand the importance of the business community, be able to collaborate with everyone involved, and most crucially, 'synchronize' the value chain. This helpful resource goes over the need for and the value of integration.  (WHITE PAPER) READ ABSTRACT |

The One-to-One Future: Are We There Yet? by Infor CRM December 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.  (WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Management in the New Era of Mobility by IBM June 2013 - (Free Research) View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.  (WHITE PAPER) READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM by Hewlett-Packard Limited May 2012 - (Free Research) HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft's market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.  (WHITE PAPER) READ ABSTRACT |

How to tap into the full potential of every email interaction by Infor June 2013 - (Free Research) If your organization relies on email marketing, you're always looking for ways to increase click-through and response rates. Unfortunately, it's not so easy when customers are inundated with spam emails and irrelevant messages. Check out this informative resource for four major FAQs on how to optimize your email marketing campaign.  (WHITE PAPER) READ ABSTRACT |

Rethinking WCM to Engage and Retain Customers by Limelight Networks, Inc. May 2013 - (Free Research) View this resource to find out the key to managing customer experience. It's more than simply optimizing web content management (WCM) to make things interactive. Find out the secret to effective customer experience management by reading this resource now.  (WHITE PAPER) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc. August 2010 - (Free Research) Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.  (VIDEO)

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