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Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast August 05, 2009 - (Free Research) The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor.  (WHITE PAPER) READ ABSTRACT |

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.  (WHITE PAPER) READ ABSTRACT |

IP Network Configuration and Vulnerabilities: What You Don't Know Can Hurt You by Telcordia Technologies Inc. December 10, 2009 - (Free Research) This Yankee Group report outlines the importance of taking both a broad and narrow approach to maintaining the health of network and security infrastructure. In the following sections, we describe and analyze the current risk landscape for enterprises and show the current state of operational management for enterprise networks and security.  (WHITE PAPER) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.  (WHITE PAPER) READ ABSTRACT |

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.  (WEBCAST) READ ABSTRACT |

ONE Oracle News for Midsize Organizations - Issue 04 by Oracle Corporation February 2009 - (Free Research) In this white paper, we're taking a closer look at how cost control goes hand-in-hand with process flexibility. Your IT infrastructure can help, with integrated, automated processes that enable your staff to get things done faster.  (WHITE PAPER) READ ABSTRACT |

Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat April 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals.  (VIDEO) READ ABSTRACT |

How to Upgrade to Blackberry Enterprise Server Software Version 4.1.5 by BlackBerry January 2009 - (Free Research) In this webcast you will learn the different methods available to upgrade the BlackBerry Enterprise Server such as overwriting the existing BlackBerry Enterprise Server.  (WEBCAST) READ ABSTRACT |

Optimize Savings and Maximize Efficiency with 100% Electronic AR Invoicing by Esker Inc. October 2009 - (Free Research) This paper examines solutions, both traditional software and Software as a Service models, with a proven track record in helping companies make the transition to 100% electronic AR invoicing.  (WHITE PAPER) READ ABSTRACT |

A Unified Approach to Managing the Virtual Infrastructure by Forsythe November 2009 - (Free Research) Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.  (WHITE PAPER) READ ABSTRACT |

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation September 2009 - (Free Research) Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.  (CASE STUDY) READ ABSTRACT |

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent March 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.  (WHITE PAPER) READ ABSTRACT |

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.  (ANALYST REPORT) READ ABSTRACT |

Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc. December 2007 - (Free Research) Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.  (CASE STUDY) READ ABSTRACT |

Software Testing Vol.3: This Issue of Software Testing Delves Into Mobile Application and Regression Testing by SearchSoftwareQuality.com July 2009 - (Free Research) This ezine covers the topic of testing and retesting defects and cites the Blackberry blackouts of 2007 and 2008 as examples of issues that could have been detected by regressing testing.  (EZINE) READ ABSTRACT |

Best Practices for Defining and Establishing Effective Archive Retention Policies by Symantec Corporation June 2007 - (Free Research) Electronically stored information (ESI) has become a major source of business records, and any organization that uses ESI - from email to word processing to instant messaging - must manage those records. This paper explains best practices for establishing effective archive retention policies.  (WHITE PAPER) READ ABSTRACT |

Energy Efficiency in the Data Center by Adaptec, Inc. December 2009 - (Free Research) Listen to this podcast to learn how many organizations are shifting their focus from tactical energy avoidance to strategic energy efficiency. Gain insight into the tools solution providers can offer their customers to help them make this transition in strategy.  (PODCAST) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

Securing Laptops with Full Disk Encryption by PGP Corporation February 2008 - (Free Research) Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation's highly effective approach.  (ANALYST REPORT) READ ABSTRACT |

Business Service Efficiency: The Key to Green IT and Profitability by BMC Software, Inc June 2009 - (Free Research) Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion.  (WHITE PAPER) READ ABSTRACT |

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling by BMC Software, Inc April 2009 - (Free Research) Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling.  (WHITE PAPER) READ ABSTRACT |

How to Increase Velocity and Value with Agile Development using Open Source by Black Duck Software October 2009 - (Free Research) This whitepaper explains the advantages of reusing open source components in projects implemented by agile development teams, discusses the issues and risks that must be managed, and highlights the benefits organizations can receive by leveraging open source components.  (WHITE PAPER) READ ABSTRACT |

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console by Oracle Corporation October 2008 - (Free Research) This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.  (WHITE PAPER) READ ABSTRACT |

ONE Oracle News for Midsize Organizations - Issue 05 by Oracle Corporation June 2009 - (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.  (WHITE PAPER) READ ABSTRACT |

Control Your Email Environment with these 11 Tips by Iron Mountain Digital September 2009 - (Free Research) The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.  (WHITE PAPER) READ ABSTRACT |

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