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Create a Strong, Dynamic Customer Experience by Hewlett-Packard Limited

November 30, 2012 - (Free Research)
This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. 
(WHITE PAPER) READ ABSTRACT |

Big Job: Understanding the 'Omni-consumer' by Hewlett-Packard Limited

July 31, 2013 - (Free Research)
This resource explains how a predictive analytics strategy can help you navigate customer engagement and handle omnichannel operational challenges. 
(WHITE PAPER) READ ABSTRACT |

Improve the Patient Journey With Omni-Patient by Information Builders

April 30, 2013 - (Free Research)
This informative paper examines the challenges healthcare organizations are currently facing when it comes to providing high-quality patient care. Discover the major barriers hindering their success in this area and discover a tool to help overcome these challenges. 
(WHITE PAPER) READ ABSTRACT |

Close the Omni-channel Customer Experience Gap by IBM

August 31, 2013 - (Free Research)
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center. 
(WHITE PAPER) READ ABSTRACT |

Delivering omni-channel shopping by Hewlett-Packard Limited

February 06, 2014 - (Free Research)
This resource introduces a data management and analytics approach that gives you the power to harness customer information to improve experiences and meet constantly changing consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

Rethinking Omni-Channel Merchandise Optimization in the Connected-Customer Era Webinar by IBM

April 30, 2014 - (Free Research)
This webcast follows along with the PACE (pressures, actions, capabilities, and enablers) framework to better understand how organizations are optimizing merchandising to avoid pitfalls and achieve greater success. 
(WEBCAST) READ ABSTRACT |

The Chief Merchant Study: Competing in an Omni-Channel World by IBM

July 31, 2013 - (Free Research)
Why are so many retailers struggling today? The answer is simple: Their efforts of putting the customer at the heart of their merchandising process are coming up short; they aren't customer-oriented. In this informative research report, find out what the most successful retailers are doing. 
(WHITE PAPER) READ ABSTRACT |

Rethinking Omni-Channel Merchandise Optimization in the Connected-Customer Era by IBM

April 29, 2014 - (Free Research)
In this informative e-book, 5 key steps are highlighted to address merchandise optimization in the connected-customer era. Read on to discover how these steps will connect and optimize your merchandising and marketing activities to secure customer loyalty and future repeat sales. 
(EBOOK) READ ABSTRACT |

Delivering omni-channel shopping - Using information management and analytics in consumer industries and retail by Hewlett-Packard Limited

February 28, 2013 - (Free Research)
This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. 
(WHITE PAPER) READ ABSTRACT |

Web Experience Management: Omni-Channel Delivery by OpenText

August 26, 2013 - (Free Research)
Your brand can be the next celebrity with these helpful tips. Find out how to improve customer relationship management and web content management by consulting this resource now. 
(WHITE PAPER) READ ABSTRACT |

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider by Aspect

January 31, 2014 - (Free Research)
Delivering exceptional customer service today means having a flexible and reliable contact center, as well as all the tools your agents need to be successful. Many companies are looking to cloud contact center platforms to meet these requirements, but what should you look for in a cloud solution? 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to WiMAX Antennas: MIMO and Beamforming Technical Overview by Motorola, Inc.

June 01, 2007 - (Free Research)
This white paper details how WiMAX compares to conventional wireless network design and the user benefits of multi-antenna implementations. 
(WHITE PAPER) READ ABSTRACT |

How to Put Customers at the Center of Your Business by IBM

September 18, 2013 - (Free Research)
In this webcast, hear from Constellation Research principal analyst and CEO Ray Wang as he explores how to put customers at the center of your business. Learn how to make sure your customers stay loyal in a fiercely competitive marketplace. 
(WEBCAST) READ ABSTRACT |

The Digital Enterprise by ComputerWeekly.com

March 17, 2014 - (Free Research)
Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract. 
(BOOK) READ ABSTRACT |

Optimising your OmniPayments: Consumers, payments and the future by ComputerWeekly.com

September 19, 2013 - (Free Research)
Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Omnichannel Shoppers Trendagram by Hewlett-Packard Limited

August 31, 2013 - (Free Research)
This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers. 
(WHITE PAPER) READ ABSTRACT |

Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions

June 2008 - (Free Research)
This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. 
(EZINE)

Move Web Application Security Testing into Your Development Cycle by IBM

October 2008 - (Free Research)
This paper focuses on the role developers can play in solving Web application security issues, and it details how IBM Rational® AppScan® Developer Edition software can enable them to do so. 
(WHITE PAPER)

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com

September 2011 - (Free Research)
In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now. 
(EZINE)

Computer Weekly 13 September 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news, trends and IT management issues by ComputerWeekly.com

September 2011 - (Free Research)
In this week's Computer Weekly, we talk to the man tasked with bringing public services into the digital age. The second installment of our Buyer's Guide to business intelligence reviews two low-cost alternatives to the big suppliers; and we go behind the scenes of the IT preparations for the London 2012 Olympic Games. 
(EZINE)

MicroScope January 2014: A special issue looking at software defined networking by SearchSecurity.com

January 2014 - (Free Research)
The first issue of 2014 provides some insight in managed services, software defined networking, security and data centres 
(EZINE) READ ABSTRACT |

Top 5 Enterprise Mobile Security Issues by SearchSecurity.com

January 2013 - (Free Research)
While mobile malware often takes the spotlight, it isn't the only mobile security concern you should focus on. This E-Guide explores the top 5 enterprise mobility issues you should be prepared to face, as determined by 487 of today's IT security pros and managers. Read now to learn more! 
(EGUIDE) READ ABSTRACT |

Troubleshooting the Blackberry Enterprise Solution by BlackBerry

January 2009 - (Free Research)
This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues. 
(WEBCAST) READ ABSTRACT |

Developer Issue Tracker by BlackBerry

May 2010 - (Free Research)
Through Developer Issue Tracker, BlackBerry® developers can understand what issues exist in the market today, the potential workarounds and timelines for fixing those issues. 
(ASSESSMENT TOOL)

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, transformation. Download the new issue now. 
(EZINE)

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