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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

Applying ITIL Best Practice Principles to IPAM by BT Diamond IP

December 20, 2010 - (Free Research)
This white paper will explain how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be accrued from using this management framework. 
(WHITE PAPER) READ ABSTRACT |

Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company

June 2008 - (Free Research)
This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement. 
(WHITE PAPER) READ ABSTRACT |

5 Questions about ITSM and Cloud Computing by CA Technologies.

June 2011 - (Free Research)
This asset  is based around the service lifecycle approach to service management and it can provide great support to organizations in reducing risk and gaining maximum benefit from cloud computing. Learn the opportunities and pitfalls of enabling Cloud Computing without instituting ITIL best practice processes. 
(WHITE PAPER) READ ABSTRACT |

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.

January 2012 - (Free Research)
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Combo: ITIL, I.T. Service Management, and Social Media by BMC Software, Inc.

August 2012 - (Free Research)
Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.

April 2012 - (Free Research)
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. 
(WHITE PAPER) READ ABSTRACT |

Driving Best Practices with BSM by ASG Software Solutions

February 2010 - (Free Research)
Read this paper to learn how BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance. 
(WHITE PAPER) READ ABSTRACT |

Managing the hybrid cloud model by VMware, Inc.

November 2013 - (Free Research)
This expert e-guide will teach you the ways to manage your hybrid cloud environment. 
(EGUIDE) READ ABSTRACT |

Improve Your Business through Best Practice IT Management by Kaseya

April 2008 - (Free Research)
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. 
(WHITE PAPER) READ ABSTRACT |

Implementing Best Practices: The Dell Management Console and ITIL by Dell and Symantec

March 2009 - (Free Research)
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. 
(WHITE PAPER) READ ABSTRACT |

The best laid plans…Prevent Big Data from derailing your virtualization project by SearchDataCenter.com

March 2013 - (Free Research)
The March issue of the Modern Infrastructure E-Zine addresses the continued breakdown of both (1) IT silos and (2) any remaining divisions between IT and the business. Download your copy today for tips, advice, and news analysis on supporting the business and delivering superior services to users. 
(EZINE) READ ABSTRACT |

A Unified Approach to Managing the Virtual Infrastructure by Forsythe

November 2009 - (Free Research)
Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy. 
(WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live? by Forsythe

November 2009 - (Free Research)
This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach. 
(WHITE PAPER) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM

December 2009 - (Free Research)
Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM. 
(RESOURCE CENTER)

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. 
(EZINE)

Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc.

November 2007 - (Free Research)
This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

eBook: Understanding GRC(Governance, Risk Management, and Compliance): Frameworks, Tools and Strategies by SearchSecurity.com

December 2008 - (Free Research)
Check out this expert eBook to learn about the benefits of implementing a GRC program and get best practices for integrating these strategies into your company's infrastructure. This eBook is sponsored by Application Security, Inc, Beyond Trust, Lumension Security, MessageLabs, Thawte, Varonis and Websense. 
(EBOOK) READ ABSTRACT |

Managing Today's Data Centers: Avoiding the Impending Crisis by Aperture - An Emerson Network Brand

February 2008 - (Free Research)
High-density equipment has created significant benefits for organizations. However, there are challenges with high-density that could negatively impact organizations. Download this paper for a look at challenges and key issues facing organizations. 
(WHITE PAPER) READ ABSTRACT |

Converged Storage vs. Best-of-Breed and Reference Architecture: Merits, Challenges, Costs, and Performance by OnX USA LLC

August 2013 - (Free Research)
This e-guide explains how converged systems can help companies avoid this vicious cycle and surveys the major trends and contenders in the marketplace. 
(EGUIDE) READ ABSTRACT |

Must Read: New Issue of Intel Premier IT Magazine by Intel Corporation

June 2009 - (Free Research)
A special edition focused on PCs presents bottom line best practices for deploying, maintaining, managing, mobilizing, refreshing, and securing your client fleet. Read now. 
(EZINE)

De-risking IT Lifecycle Management by ComputerWeekly.com

November 2012 - (Free Research)
Analysts Clive Longbottom and Rob Bamforth offer advice on managing IT assets more effectively. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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