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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 02, 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com

December 09, 2011 - (Free Research)
In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 20, 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 11, 2011 - (Free Research)
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. 
(EZINE)

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com

February 19, 2013 - (Free Research)
In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now. 
(EZINE) READ ABSTRACT |

Whitepaper: Balancing the Outsourcing Equation by Blueprint Software Systems Inc.

April 29, 2013 - (Free Research)
This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management. 
(WHITE PAPER) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc.

March 28, 2011 - (Free Research)
Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider. 
(WHITE PAPER) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 23, 2009 - (Free Research)
This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Outsourcing   by ComputerWeekly.com

July 05, 2011 - (Free Research)
This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 28, 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com

October 28, 2011 - (Free Research)
In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com

October 16, 2012 - (Free Research)
In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now. 
(EZINE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9

May 10, 2013 - (Free Research)
For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience. 
(EGUIDE) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com

February 28, 2012 - (Free Research)
This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year. 
(EZINE)

Modern Infrastructure: March 2013 by SearchDataCenter.com

March 13, 2013 - (Free Research)
The March issue of the Modern Infrastructure E-Zine addresses the continued breakdown of both (1) IT silos and (2) any remaining divisions between IT and the business. Download your copy today for tips, advice, and news analysis on supporting the business and delivering superior services to users. 
(EZINE) READ ABSTRACT |

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com

December 21, 2010 - (Free Research)
Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 5 February 2013: The third dimension – the innovation opportunity from 3D printing by ComputerWeekly.com

February 05, 2013 - (Free Research)
In this week's Computer Weekly, as the cost of 3D printing technology falls, the opportunity for innovation for IT leaders is growing. The rise of big data has created a new role – data scientist; we find out what they do. And government COO Stephen Kelly talks about the reform of Whitehall IT. Read the issue now. 
(EZINE) READ ABSTRACT |

Choosing the Right Enterprise Network Management Solution by SolarWinds, Inc.

November 16, 2009 - (Free Research)
This EMA white paper is meant to serve as a guide to help decision makers purchasing or re-assessing their existing network management solutions. This paper discusses the challenges and the most widely available solution providers and how these tools can help achieve and deliver both reliability and performance on enterprise networks. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript:  A Pragmatic Approach to Managing the Cloud by Zenoss, Inc.

March 12, 2010 - (Free Research)
In this presentation transcript, learn about top cloud management issues and how to overcome them. Discover the differences between managing public and private clouds and find out how to handle user accessibility issues and application conflicts with leading cloud platforms. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Information Security Magazine - April 2010: Endpoints on the Loose by Information Security Magazine

April 07, 2010 - (Free Research)
This month’s cover story focuses on the security threats that mobile devices and portable storage introduce. Other articles expound on topics like fraud prevention, security planning, and code outsourcing. Read on to learn about these important subjects and more. 
(EZINE)

Managing the Information That Drives the Enterprise STORAGE by SearchStorage.com

November 2008 - (Free Research)
This magazine issue covers several topics, including industry salary trends, information about backups, storage consolidation tips, and data migration tips. 
(EZINE)

Why Should CFOs Care About the Cloud? Because IT Sees it Differently by Host Analytics, Inc

April 2012 - (Free Research)
This paper discusses why CFOs should care about the cloud and how the approaches of IT and finance executives differ when it comes to cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Privileged User Activity Auditing: The Missing Link for Enterprise Compliance and Security by Centrify Corporation

September 2011 - (Free Research)
View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment. 
(WHITE PAPER) READ ABSTRACT |

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