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Featured Sponsors
ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions
(E-mail this company)
ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.
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Email Archiving Implementation: Five Costly Mistakes to Avoid by Mimosa Systems
June 2008 - (Free Research)
This white paper will describe fi ve key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost. In each situation, alternatives will be presented that if adopted can help reduce installation and maintenance costs.
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8 Seconds to Capture Attention: Silverpop’s Landing Page Report by Silverpop Systems Inc.
August 2008 - (Free Research)
It’s estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent.
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Captaris® Alchemy®: Document Management Software by Captaris
Captaris Alchemy gives organizations the power to archive, index and retrieve
images, faxes, email, PDFs, and several other file types with an integrated and
scalable set of tools that are easy to use and deploy throughout the information
lifecycle management (ILM) stages.
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Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company)
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
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Detailed and Standardized Work Instructions Made Easy by Sequence.
Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!!
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Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation
(E-mail this company)
Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.
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Astea Alliance Application Extensions by Astea International Inc.
(E-mail this company)
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
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RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions
(E-mail this company)
RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.
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Visiprise Manufacturing Operations Solution by Visiprise
Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.
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The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software
September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
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Solving the Storage Challenges Inherent with Digital Media by DataDirect Networks.
February 2008 - (Free Research)
Businesses working with digital media are facing some serious challenges when it comes to storage. Read this white paper to learn about a solution with capabilities for solving the most challenging storage requirements for large digital media.
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IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
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TrenStarAM Asset Visibility, Management and Tracking by TrenStar
(E-mail this company)
TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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File System Auditor Version 2.0.6 by ScriptLogic Corporation
September 2008 - (Free Research)
File System Auditor™ allows administrators to audit file access, generate easy-to-understand compliance reports, and create alerts tied to file system events all from a centralized management console.
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Meet Healthcare Business Needs with Document Workflow Technology by Captaris
February 2008 - (Free Research)
Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages.
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