It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. 

This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 

This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 

In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. 

This expert e-guide explains top issues to watch for during your Exchange Server 2010 migration, including edge transport issues and issues managing distribution groups, plus learn why client access server coexistence may not be that terrible, though the disappearance of single instance storage should be cause for concern. 

Storage Magazine Online is starting off the New Year right – specifically, by covering a few of the major topics, issues and technologies you’ll likely be hearing about quite frequently in 2011 like new storage strategies and hybrid cloud storage. 

In this Storage Decisions University classroom, we dissect the “big” issues surrounding “big data” and offer technical solutions to address these challenges. 

Today’s enterprises and organizations are concerned with how the manageability of their storage systems is affecting application performance -- and want to know how to choose the right storage platform to address those concerns. This case study describes the issues that the FOX Audience Network was facing with the NetApp FAS6070 Filer and... 

In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 

In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now. 

James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast. 

Many organizations today struggle to meet their data governance initiatives, as technologies and the regulatory business climate continue to evolve. Learn how to take a comprehensive approach to solving data control challenges and mandates. View this videocast for a 6-step best practice guide for tackling information protection and control issues.