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Cisco ASA 5500 Series by Cisco Systems, Inc..
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Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)
Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

SIP Management: Top benefits and potential challenges by Metaswitch Networks

September 2011 - (Free Research)
This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. 
(EGUIDE) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys

September 2008 - (Free Research)
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals. 
(WHITE PAPER) READ ABSTRACT |

Eight Strategies for First Rate Customer Service by Cisco Systems, Inc.

February 2008 - (Free Research)
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. 
(WHITE PAPER) READ ABSTRACT |

Connected Businesses Win by Cisco Systems, Inc.

August 2009 - (Free Research)
For small and medium-sized businesses (SMBs), networks can do more than simply connect machines. They also deliver voice (telephone) and video, and connect functions such as sales and bookkeeping to make business more efficient, collaborative, and profitable. Read this paper learn about core network components and benefits. 
(WHITE PAPER) READ ABSTRACT |

Finding the Value in Unified Communications—Understanding the Hierarchy of Return by Frost & Sullivan

January 2011 - (Free Research)
This paper examines the four stages of return companies can see from their UC investments: Lower communications costs are followed by lower operational costs, then better productivity, and finally a true competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

SIP and the Art of Converged Communications by Global Knowledge

June 2013 - (Free Research)
Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

November 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

July 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager by Cisco Systems, Inc.

January 2012 - (Free Research)
Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Information Security Magazine - February 2010: Under Control by Information Security Magazine

February 2010 - (Free Research)
Feature articles this month cover bringing data loss prevention coverage to mobile endpoints, readers’ security priorities and top investments for 2010, and new compliance mandates in Massachusetts and Nevada that signal a new generation of data protection laws. Read on for these great articles and more. 
(EZINE)

E-Guide: Information Security Essential Guide to Compliance by Information Security Magazine

July 2010 - (Free Research)
Compliance with government regulations and industry standards shapes the formation of most information security programs. There’s no way around it; your organization must comply. This essential guide will help you sort out and prioritize your compliance responsibilities. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc.

March 2011 - (Free Research)
How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel

May 2009 - (Free Research)
This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. 
(WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

Cisco Prime Network Registrar by Cisco Systems, Inc.

February 2012 - (Free Research)
Learn about a solution that will help you simplify the management of IP addresses and ease your transition to IPv6. 
(WHITE PAPER) READ ABSTRACT |

Investing in IP Phones: How to Control Costs, Now and Later by Cisco Systems, Inc.

January 2011 - (Free Research)
Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions. 
(WHITE PAPER) READ ABSTRACT |

Implementing Fax over IP (FoIP) in your Organization by OpenText

May 2010 - (Free Research)
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today. 
(WHITE PAPER) READ ABSTRACT |

The New World of IP Multicasting by Avaya

April 2013 - (Free Research)
This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting. 
(WHITE PAPER) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya

September 2011 - (Free Research)
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel

December 2007 - (Free Research)
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. 
(EBOOK) READ ABSTRACT |

Delivering on the Promise of Easy to Use, Secure, and Inexpensive Video Conferencing in an IP Environment by Polycom, Inc.

October 2011 - (Free Research)
This white paper evaluates the challenges of deploying IP video conferencing in a secure and easy to use manner. 
(WHITE PAPER) READ ABSTRACT |

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