Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Enterprise Cloud Services − Unified Communications Alcatel-Lucent At-A-Glance: Exceptional Reliability, Scalability, and Security by Hewlett-Packard Company July 2012 - (Free Research) Discover how you can dissolve the barriers of time and distance by leveraging a unified communications solution that helps you evolve toward converged IT and telecom infrastructures that are efficient, flexible, and can easily adapt to the needs of fast-changing markets.  (WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc. February 2008 - (Free Research) This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.  (WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc. February 2008 - (Free Research) In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.  (CASE STUDY) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT)

SIP Management: Top benefits and potential challenges by Metaswitch Networks September 2011 - (Free Research) This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.  (EGUIDE) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys September 2008 - (Free Research) This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.  (WHITE PAPER) READ ABSTRACT |

Eight Strategies for First Rate Customer Service by Cisco Systems, Inc. February 2008 - (Free Research) This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.  (WHITE PAPER) READ ABSTRACT |

Connected Businesses Win by Cisco Systems, Inc. August 2009 - (Free Research) For small and medium-sized businesses (SMBs), networks can do more than simply connect machines. They also deliver voice (telephone) and video, and connect functions such as sales and bookkeeping to make business more efficient, collaborative, and profitable. Read this paper learn about core network components and benefits.  (WHITE PAPER) READ ABSTRACT |

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager by Cisco Systems, Inc. January 2012 - (Free Research) Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise.  (PRODUCT OVERVIEW) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc. November 2011 - (Free Research) Access this whitepaper for insight on building the best unified communications solution for your business.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc. July 2011 - (Free Research) Access this whitepaper for insight on building the best unified communications solution for your business.  (WHITE PAPER) READ ABSTRACT |

Finding the Value in Unified Communications—Understanding the Hierarchy of Return by Frost & Sullivan January 2011 - (Free Research) This paper examines the four stages of return companies can see from their UC investments: Lower communications costs are followed by lower operational costs, then better productivity, and finally a true competitive advantage.  (WHITE PAPER) READ ABSTRACT |

SARCOM Simplifies Storage: Virtualization Makes Provisioning and Management Much Easier - and More Cost Effective by Hewlett-Packard Company November 2008 - (Free Research) Using HP StorageWorks Command View EVA software, the SARCOM staff could allocate storage resources to meet demand in real time.  (CASE STUDY) READ ABSTRACT |

Pueblo School District Case Study: Eliminating the Digital Divide by Dell, Inc. December 2008 - (Free Research) In this case study you'll learn how Colorado's second largest school district, Pueblo 70, enhanced the learning experience with innovative solutions from Dell.  (CASE STUDY) READ ABSTRACT |

IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc. March 2011 - (Free Research) How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.  (WHITE PAPER) READ ABSTRACT |

Cisco Prime Network Registrar by Cisco Systems, Inc. February 2012 - (Free Research) Learn about a solution that will help you simplify the management of IP addresses and ease your transition to IPv6.  (WHITE PAPER) READ ABSTRACT |

Investing in IP Phones: How to Control Costs, Now and Later by Cisco Systems, Inc. January 2011 - (Free Research) Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.  (WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel December 2007 - (Free Research) Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.  (EBOOK) READ ABSTRACT |

Navigating Your IP Telephony Islands by Orange Business Services July 2009 - (Free Research) Charting a course through IP telephony islands and non-IP telephony solutions to an enterprise-wide IP telephony implementation is a challenge, even for mid-sized companies. This paper examines the benefits and demands posed by an enterprise-wide solution and suggests ways to combine your IPT deployments to maximize your returns.  (WHITE PAPER) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel May 2009 - (Free Research) This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.  (WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint August 2008 - (Free Research) AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.  (WHITE PAPER) READ ABSTRACT |

Implementing Fax over IP (FoIP) in your Organization by OpenText May 2010 - (Free Research) This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.  (WHITE PAPER) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya September 2011 - (Free Research) Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.  (WHITE PAPER) READ ABSTRACT |

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel May 2009 - (Free Research) ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.  (ARTICLE) READ ABSTRACT |

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