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Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value by SAP America, Inc.

October 18, 2008 - (Free Research)
Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains. 
(WHITE PAPER) READ ABSTRACT |

Business Case Development Best Practices for Data Center and IT Projects: Speed Up Your Project Approval and Start with Confidence by HP & Intel®

June 25, 2009 - (Free Research)
How do companies create winning business cases to justify key data center and IT initiatives and speed-up the budget approval process? Read this paper for tips and best practices for how to succeed in the budget approval process and business case development. 
(WHITE PAPER) READ ABSTRACT |

E-Zine: 4G Right Now - Making the Case for LTE Networks by Motorola, Inc.

December 31, 2008 - (Free Research)
How do mobile operators make the right network investments to effectively meet consumers' increasingly insatiable demand for mobile data services? While some operators are continuing down the 3GPP 3G migration path, other operators are considering a move directly to Long Term Evolution (LTE) technology. 
(EZINE) READ ABSTRACT |

Your Questions Answered: A Practical Guide to VOIP for Small to Medium Business by Avaya Inc.

June 2008 - (Free Research)
This white paper provides the critical questions to ask before implementing a VoIP system. 
(WHITE PAPER) READ ABSTRACT |

Finding Value in Agile ALM by IBM

June 2012 - (Free Research)
IT pros are questioning whether or not they’re actually getting the ROI that they had anticipated when they chose to implement automated application lifecycle management (ALM). Read this expert e-guide to learn about the details you should consider before you start an automation project in order to get the greatest value out of your investment. 
(EGUIDE) READ ABSTRACT |

Capturing Value from Patient-Centered Care by IBM

November 2011 - (Free Research)
This white paper examines the leading practices employed by healthcare systems worldwide and proposes a patient-centered care approach for IT investment that combines a series of capabilities to improve quality care, reduce operating costs and optimize revenue. 
(WHITE PAPER)

Getting Business Leaders to Buy-in for Virtualization Initiatives by VMware, Inc.

April 2011 - (Free Research)
Read this paper to learn how small to midsize businesses are increasingly using virtualization to reduce capital expenses, improve business continuity and make their operations more responsive. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: How to Ensure a Healthy Virtual Infrastructure by Novell, Inc.

January 2010 - (Free Research)
Read this transcript to learn the importance of effective virtual server management in your data center. Learn how virtualization health checks and consolidation planning can enable your organization to proactively predict when to improve capacity and resource utilization while minimizing contention. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Inner Circle Guide to Cloud-Based Contact Center Solutions by Five9

January 2013 - (Free Research)
Consult this white paper to help determine if you're ready to make the transition to a cloud-based contact center. It outlines the many positive factors driving the uptake of cloud-based solutions, including, financial, functional, operational and strategic. Learn more about cloud-based contact centers by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

Taking on the Mobile Enterprise: Strategies for Success by Sybase iAnywhere

January 2008 - (Free Research)
Join the mobility experts at Mobility Partners and Sybase iAnywhere on January 24th at 2pm ET to learn how your organization can realize competitive advantage from your investments in mobility. 
(WEBCAST) READ ABSTRACT |

Investing in IP Phones: How to Control Costs, Now and Later by Cisco Systems, Inc.

January 2011 - (Free Research)
Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Understanding the business case for in-memory technology by Hewlett-Packard Limited

September 2012 - (Free Research)
In-memory analytics technology is impressive, but is it really necessary right now for small to midsize businesses (SMBs)? Would an investment provide a true competitive advantage? And what are some ways it be leveraged? Read this e-guide to find expert insight on these questions and get the inside scoop on the rise of in-memory technology. 
(EGUIDE) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

First Contact Resolution by Pegasystems

May 2011 - (Free Research)
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue. 
(EBOOK) READ ABSTRACT |

The Total Economic Impact of CA Identity Manager by CA Technologies.

February 2010 - (Free Research)
In January 2010, CA commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying CA Identity Manager (CA IM). Read this paper to learn what they found. 
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Evolve Survey by Plantronics

April 2011 - (Free Research)
After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment.  This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades. 
(WHITE PAPER) READ ABSTRACT |

The Case for Infrastructure Convergence by HP & Intel®

October 2011 - (Free Research)
Read this IDC Analyst Connection to see the questions that were posed by HP to Cindy Borovick Program Vice President for IDC's Enterprise Communications and Datacenter Networks program, on behalf of HP's enterprise customers. 
(WHITE PAPER) READ ABSTRACT |

Vendor Round Table: Cloud Security by Intel

October 2011 - (Free Research)
<p>Transitioning to the cloud can introduce many security risks and data privacy challenges. This white paper provides key insights on how to evaluate cloud technology vendors so you can maximize your security in your new environment. Review a series of questions asked to nine cloud vendors and uncover what they reveal about current offerings.</p> 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization 3.0 Live Chat by Red Hat

February 2012 - (Free Research)
Join this exclusive live chat on February 23rd, 11 AM - 2 PM EST to explore Red Hat Enterprise Virtualization with the Red Hat Virtualization team. Discover how you can leverage this enterprise-grade solution for mission-critical workloads, and get key questions answered. 
(WEBCAST)

Server Hardware Purchasing Considerations by SearchDataCenter.com

August 2011 - (Free Research)
In this expert e-guide from SearchDataCenter.com, learn key considerations to evaluate before purchasing new server hardware. Find out what questions you should be asking and gain the knowledge you need to be confident in your server purchase. 
(EGUIDE) READ ABSTRACT |

BI for the People – and the 10 Pitfalls to Avoid in the New Decade by QlikTech, Inc.

September 2010 - (Free Research)
This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade. 
(WHITE PAPER) READ ABSTRACT |

FAQ Guide: Tape vaulting: What you need to know about tape backup and archiving by Iron Mountain

February 2012 - (Free Research)
Check out this FAQ to learn the answers to these questions and more regarding tape backup and archiving. Learn why tape is still relevant in a largely disk-dominated IT landscape, discover the latest tape has to offer (i.e. LTFS) and gain insight into the effect tape has on compliance/e-discovery operations. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

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