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		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc. June 12, 2012 - (Free Research) This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses.  (EGUIDE) READ ABSTRACT |

Practical Data Migration: PDMv2 by ComputerWeekly.com September 28, 2012 - (Free Research) Data Migration expert Johny Morris, explains how organisations can use the PDMv2 methodology to overcome common data migration problems.  (BOOK) READ ABSTRACT |

Establish a Strategic Advantage in Managing Change by IBM August 17, 2010 - (Free Research) Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development.  (WEBCAST)

Optimizing Microsoft Exchange for the Enterprise: Hub Transport Server and Lync-SharePoint Integration by Global Knowledge January 31, 2013 - (Free Research) In part two of this Exchange optimization series, we'll discuss techniques for enhancing your Hub Transport server and integrating Lync and SharePoint. Discover simple tips for utilizing the advanced features of Exchange Server 2010 to enhance your messaging environment.  (WHITE PAPER) READ ABSTRACT |

Cisco MDS 9000 Family: Total Investment Protection by Cisco Systems, Inc. November 2008 - (Free Research) As discussed in this document, the Cisco® MDS 9000 Family provides the leading high-density, highbandwidth storage networking solution along with Integrated Fabric Applications to support dynamic data center requirements.  (WHITE PAPER) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT)

Getting Started with Master Data Services by Global Knowledge February 2011 - (Free Research) This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.  (WHITE PAPER) READ ABSTRACT |

8 Traits of IT-Friendly Contact Center and Web Customer Service Software by eGain Communications Corp. May 2010 - (Free Research) In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.  (WHITE PAPER) READ ABSTRACT |

Oracle Data Guard with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd September 2009 - (Free Research) Efficient business operations, high-quality customer service, conformity to government regulations, and safeguarding corporate information assets all require the highest possible level of data protection and data availability.  (WHITE PAPER) READ ABSTRACT |

Service Portfolio Management: Manage IT For Business Value by CA Technologies. October 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.  (WHITE PAPER) READ ABSTRACT |

JobClock by Exaktime JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.  (HARDWARE PRODUCT)

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

Developers and Identity Services - Tackling Identity Data with Identity Hub by Oracle Corporation February 2009 - (Free Research) This paper takes a closer look at the issues surrounding the patterns for accessing identity data and what an ideal Identity Hub should provide for developers.  (WHITE PAPER) READ ABSTRACT |

PocketClock/GPS by Exaktime While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for: -Crews on the move, -Multiple cost codes, -Service and route work  (HARDWARE PRODUCT)

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Transforming a Global Data Center Environment by Hewlett Packard Company and Intel January 2009 - (Free Research) Intel's use of virtualization and grid computing reduces energy consumption and boosts utilization, enabling them to share compute servers by removing physical, geographical, and organizational boundaries and allowing Intel to avoid more than USD 30 million in 2007 capital purchases.  (WHITE PAPER) READ ABSTRACT |

Social Media and Business Intelligence: Creating the Integrated Customer Hub by Oracle Corporation September 2012 - (Free Research) Social media is no longer just for teens as it provides businesses with a wealth of information about their customers when effectively analyzed. However, many are finding that traditional analytics systems lack the scalability needed to keep up with social data. Read on to learn about a monitoring platform that helps mitigate this challenge.  (WHITE PAPER) READ ABSTRACT |

Running New Workloads Like Linux by CA Technologies. August 2011 - (Free Research) This expert e-book quantifies the benefits of moving your workloads to the mainframe. Explore scenarios where you can reduce costs by switching to these platforms and learn how you can prepare your critical applications for the private cloud.  (EBOOK) READ ABSTRACT |

Value-Driven Quality Management for Complex Systems: Six Strategies for Reducing Cost and Risk by IBM July 2010 - (Free Research) This paper looks at quality strategies which deliver a positive operational return on investment, improving quality whilst reducing cost and risk. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

The Return on Investment (ROI) of Data Modeling by CA ERwin from CA Technologies March 2010 - (Free Research) Without a clear understanding of the meaning and rules around this data, business decisions can be negatively affected. Data modeling is a time-proven method for understanding data, its interrelationships and its rules. Data management professionals have long understood the value of data modeling.  (WHITE PAPER) READ ABSTRACT |

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study by Sybase, an SAP company November 2010 - (Free Research) This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.  (WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation February 2009 - (Free Research) Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

HP Agile Manager by Hewlett-Packard Company May 2013 - (Free Research) This white paper highlights a simple, yet effective, way to solidify the advantages of Agile development. Learn how this easy-to-use, collaboration hub and decision support system can streamline the process of organizing, planning, and delivering Agile projects.  (WHITE PAPER) READ ABSTRACT |

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