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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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Running Oracle Real Application Clusters (RAC) on Sun™ Logical Domains by Sun Microsystems, Inc.

June 15, 2009 - (Free Research)

This article discusses running Oracle Real Application Clusters (RAC) on servers configured with Sun™ Logical Domains (LDoms). Sun LDoms virtualization technology allows the creation of multiple virtual systems on a single physical system, and enables fine-grained assignment of CPU and memory resources to an Oracle RAC workload.

(WHITE PAPER)

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Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry by Wipro Technologies

April 06, 2009 - (Free Research)

This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner.

(WHITE PAPER)

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Postgres Plus Training Classes For Developers by EnterpriseDB Corporation

November 13, 2009 - (Free Research)

This data sheet gives a brief overview of the Postgres Plus training classes for developers by EnterpriseDB. Read this data sheet to learn how these training classes can improve your Postgres knowledge and enhance your professional growth.

(DATA SHEET)

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Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 23, 2009 - (Free Research)

This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.

(WHITE PAPER)

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ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company

February 17, 2009 - (Free Research)

When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.

(CASE STUDY)

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Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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eBook: Introduction to Virtualization Chapter 7 - Hypervisors: At Virtualization's Core by SearchServerVirtualization

December 21, 2009 - (Free Research)

Virtualization technology isn't complete without a hypervisor. This final chapter of the Introduction to Virtualization e-book explains some hypervisor basics—highlighting the differences between bare-metal and hosted hypervisors—and lists some features that you should look for when selecting one for your virtual environment.

(EBOOK)

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Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft

October 28, 2009 - (Free Research)

Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab.

(DATA SHEET)

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Windows Server® 2008 Hyper-V Technology Introduction with Advanced Management by Dell and Microsoft

October 28, 2009 - (Free Research)

The Hyper-V Technology Introduction with Advanced Management for Windows Server 2008 is an approximate 10 day service and consists of either a single-node implementation or dual-node highly available (HA) host-based cluster configuration and up to two servers for the System Center elements. Read this paper to learn more.

(DATA SHEET)

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Introduction to Microsoft Dynamics CRM Online by Microsoft

September 09, 2009 - (Free Research)

This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

(WEBCAST)

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The Renewed Finance Function-Extending Performance Management beyond Finance by SAP America Inc

September 2008 - (Free Research)

In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.

(WHITE PAPER)

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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)

Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.

(CASE STUDY)

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Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.

September 2008 - (Free Research)

Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.

(CASE STUDY)

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Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)

Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

(DOWNLOAD)

VMware vSphere File Recovery Speed Increased by 95 Percent at Isaac Agnew (Holdings) Ltd. by Veeam Software

November 2009 - (Free Research)

Isaac Agnew (Holdings) Ltd is one of the largest car retailers in Northern Ireland. When they needed a fast backup and recovery solution for their VMware ESX environment that didn’t require hours of rebuilding data, they turned to the Veeam Backup & Replication solution.

(CASE STUDY)

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Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel

June 2009 - (Free Research)

Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.

(PODCAST)

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Security on a Budget by Global Knowledge

May 2009 - (Free Research)

We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.

(WHITE PAPER)

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TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge

July 2006 - (Free Research)

Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network.

(WHITE PAPER)

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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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Making Quality a Deliverable in Eclipse-Based Java Development by Instantiations

February 2009 - (Free Research)

CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches.

(WHITE PAPER)

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Introduction to BB Development by BlackBerry

January 2009 - (Free Research)

In this webcast, Mike Kirkup tells about BlackBerry application platform which simplifies the development, deployment and management of wireless applications.

(WEBCAST)

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Introduction to GPS and Blackberry by BlackBerry

January 2009 - (Free Research)

In this webcast you will learn that Global Positioning System (GPS) is a series of 24 geosynchronous satellites that continually transmit position information.

(WEBCAST)

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Introduction to Blackberry® Java® Development by BlackBerry

January 2009 - (Free Research)

The Blackberry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based Blackberry® smartphones.

(WEBCAST)

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Introduction to Web Development by BlackBerry

January 2009 - (Free Research)

In this webcast, author Michael Weitzel tells about web development and BlackBerry browser applications with their features.

(WEBCAST)

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