This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 

This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. 

Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM. 

This EIU global research report, based on survey of 320 executives, discusses current challenges and the importance of managing environmental risks. 

Online communities, social networks, and global sharing of rich media are just a few of the new beyond-traditional extranet technologies being adopted today. This paper shows how to implement greater security for new social media enabled extranets, and how in-the-cloud services combined with mobile credentials enable two-factor authentication. 

The Hyper-V Technology Introduction with Advanced Management for Windows Server 2008 is an approximate 10 day service and consists of either a single-node implementation or dual-node highly available (HA) host-based cluster configuration and up to two servers for the System Center elements. Read this paper to learn more. 

This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. 

This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements. 

When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report. 

In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch. 

Since its introduction nearly 10 years ago, Apache Lucene has become a competitive player for developing extensible, high-performance full-text search solutions. This white paper describes the new features and improvements in the latest version, Apache Lucene 2.9. 

Listen to this episode of "The Malware Report" to find out how California is responding to the 800 data breaches that occurred in the first five months of 2009. 

This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.