WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Dell CompleteCare™ Accidental Damage Service by Dell, Inc. January 09, 2009 - (Free Research) Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.  (DATA SHEET) READ ABSTRACT |

Acadia University Case Study: Giving Students an Advantage by Dell, Inc. September 01, 2008 - (Free Research) Acadia University wanted to enable students to purchase their own laptops but needed to narrow their selection to models that would meet exacting requirements and student approval. Dell™ Latitude™ and Dell XPS™ laptops were among several models the students selected. Read this case study to learn more.  (CASE STUDY) READ ABSTRACT |

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge July 2006 - (Free Research) Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network.  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Mind the Gap: CISOs Work to Narrow the Breach-to-Detection Gap for Better Security by Tripwire, Inc. February 2011 - (Free Research) Compliance is indeed a conscientious effort toward securing corpo­rate assets. IT organizations have committed much time and money to the cause. Despite security breaches still happening many still fly under the radar. This paper outlines what precautions need to be taken to avoid future security breaches.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.  (WHITE PAPER) READ ABSTRACT |

Lightning Fast Recovery to and from the Cloud by Vision Solutions December 2011 - (Free Research) The right way to evaluate the quality of your system and data protection is to evaluate the Recovery Time Objective and Recovery Point Objective. These metrics define how long you think it will take you to get back online and how current the data has to be. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript of APM Best Practices: Real-World Examples of Successful APM Strategies by Hewlett-Packard Company August 2010 - (Free Research) This presentation transcript explains how organizations can reduce service disruptions and improve IT management through application and performance monitoring. Discover tools that can be leveraged to lower infrastructure costs while delivering other business benefits.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now.  (EZINE) READ ABSTRACT |

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com January 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.  (WHITE PAPER) READ ABSTRACT |

Tableau Customer Case Study by Tableau Software August 2008 - (Free Research) While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America's were discouraged by the complexity and cost of the BI solutions available, so to overcome with it they deployed Tableau Desktop solution.  (CASE STUDY) READ ABSTRACT |

Application Performance Testing by Neotys March 2011 - (Free Research) Application performance is always in the minds of development lifecycle professionals. This e-guide explores effective strategies for managing some of the tradeoffs associated with application performance testing and monitoring. Learn performance testing strategies for improving application performance without touching a performance test tool.  (EGUIDE) READ ABSTRACT |

Automotive Repair Shop Increases Productivity and Improves Customer Service by Cisco Systems, Inc. June 2008 - (Free Research) In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400.  (VIDEOCAST)

Email Recovery & Management Software by Ontrack® PowerControls™ by Kroll Ontrack Email administrators and other I.T. professionals have access to valuable email recovery and repair solutions from Kroll Ontrack.  (SOFTWARE PRODUCT)

Predictive Maintenance for Manufacturing - How to improve productivity, minimize downtime and reduce costs by IBM August 2011 - (Free Research) Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Two-Dimensional Computational Fluid Dynamics Analysis of Blanking Panel Solutions by Upsite Technologies, Inc. February 2008 - (Free Research) This white paper discusses a study showing the effect of blanking (filler) panels on airflow patterns and IT equipment intake temperatures within equipment (server) cabinets.  (WHITE PAPER) READ ABSTRACT |

Managing a Factory IT Environment with Intel vPro Technology by Intel September 2011 - (Free Research) In this white paper, discover how Intel® vPro™ technology can be used to remotely manage and secure PCs within factory IT environments, allowing you to reduce both support and energy costs. Read on to learn about solution use cases, security and management benefits, and more.  (WHITE PAPER) READ ABSTRACT |

Unified Physical Infrastructure (UPI) Strategies for Thermal Management by Panduit January 2010 - (Free Research) This white paper demonstrates how air sealing grommets can be used to close raised floor cutout spaces and improve data center cooling efficiency. Solutions that achieve the highest level of sealing effectiveness support network uptime goals by contributing to maximum cooling efficiency and providing superior cable management.  (WHITE PAPER) READ ABSTRACT |

Maximizing UPS Availability by Eaton Corporation January 2011 - (Free Research) This white paper examines how organizations optimize UPS availability. It also explains why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.  (WHITE PAPER) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: The Practical Implementation of BPM & SOA, Part II by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes. Discussed here is methodology, best practices and experiences.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Protect, Detect, and Correct: What's New in Tripwire Enterprise 8 by Tripwire, Inc. February 2011 - (Free Research) Configurations that "drift" from compliance, by the accrual of gradual, sometimes minute changes often lead to exploits, audit failures, and unplanned repair time. Worse still, it takes even more time to bring new, fresh, out-of-the-box servers up to a compliant, audit-passing state—sometimes a half a day or more per machine.  (DATA SHEET) READ ABSTRACT |

Automation, continuous integration and continuous improvement in Agile ALM -- Part 2 by IBM November 2011 - (Free Research) This second part of a two-part expert Q & A digs more deeply into automation skills, build automation, continuous integration, and continuous improvement to processes within application lifecycle management (ALM).  (EGUIDE) READ ABSTRACT |

Automated Sales Order Processing with SAP Solutions by Esker Inc. January 2008 - (Free Research) Don't miss this opportunity to see how document process automation for customer orders can help your company improve key performance indicators.  (WEBCAST) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.