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FACTS® WDS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters.  (ARTICLE) READ ABSTRACT |

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.  (WHITE PAPER) READ ABSTRACT |

Sales and Marketing: The New Power Couple by Microsoft December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.  (WHITE PAPER) READ ABSTRACT |

Scraping, Denial of Service, and Brute Force Attacks! Oh My!: Identifying And Controlling Automated Clients by Breach Security July 2009 - (Free Research) The purpose of this whitepaper is to outline how Breach Security products can help to not only identify automated clients accessing your site, but to also take appropriate countermeasures to enforce a desired rate-limit threshold.  (WHITE PAPER) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT January 2009 - (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.  (EZINE) READ ABSTRACT |

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.  (WHITE PAPER)

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.  (WEBCAST) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.  (ANALYST BRIEF) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative.  (WHITE PAPER) READ ABSTRACT |

How You Can Tame the Smartphone Monster by Cisco Systems, Inc. November 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.  (WEBCAST) READ ABSTRACT |

Sun Storage 7000 Unified Storage Systems: The Core of an Accelerated MCAE Workflow by Sun Microsystems, Inc. December 2008 - (Free Research) Sun Storage 7000 Unified Storage Systems accelerate MCAE workflow by speeding data to processors and then providing shared data access to all.  (ARTICLE) READ ABSTRACT |

Road Map for Delivering XMLP Documents from Oracle EBS by STR Software May 2009 - (Free Research) A transparent, out-of-the-box solution, AventX Oracle Connector utilizes native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.  (DATA SHEET) READ ABSTRACT |

Presentation Transcript: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System by ReadSoft November 2009 - (Free Research) In this transcript food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Friendly Face of IT: User-friendly IT Management by Numara Software January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.  (WEBCAST) READ ABSTRACT |

Podcast: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System by ReadSoft October 2009 - (Free Research) Attend this podcast to listen as food pioneer Rich Products shares the strategies that streamlined payable processes, consolidated AP processing from 19 locations to one and saved them $600,000 in early pay discounts.  (PODCAST) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc. July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.  (CASE STUDY) READ ABSTRACT |

Leading Bank Chooses DataFlux to Create More Accurate, Complete Risk Reports by DataFlux Corporation January 2009 - (Free Research) Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows.  (CASE STUDY) READ ABSTRACT |

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft June 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.  (CASE STUDY) READ ABSTRACT |

Overcoming the Complexity of Data Center Virtualization by Sun Ops Center October 2009 - (Free Research) View this screencast to learn about a new management approach for virtual and physical systems that helps reduce data center complexity. Discover how this tool combines provisioning, patching, managing and monitoring through a single console to enable IT pros to gain control over system sprawl and provide more flexible infrastructures.  (VIDEO) READ ABSTRACT |

Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.  (WHITE PAPER) READ ABSTRACT |

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.  (WHITE PAPER) READ ABSTRACT |

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