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Featured Sponsors
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft
June 01, 2009 - (Free Research)
Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.
(E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
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How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge
May 13, 2009 - (Free Research)
It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.
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Structuring the Haystack - Business Intelligence and Enterprise Search Solutions by Information Builders
June 01, 2008 - (Free Research)
A researcher at The Data Warehousing Institute recently estimated that 80 percent of information available in an average enterprise is unstructured and unavailable from any standard database management system. What can you do about it? Enterprise search software incorporates unstructured documents into the same architecture as classic reports.
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Crystal Reports Server 2008 - Free 60 Day Trial! by SAP BusinessObjects
November 25, 2009 - (Free Research)
Delivering information to 1000's of end users that is useful, timely and accurate for critical decision making. Ensuring easy access to this information over the web, securely, while saving time on the management of your reports.
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The Business Justification for Data Security by McAfee, Inc.
January 26, 2009 - (Free Research)
Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets.
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Smarter Analytics Comes of Age with Sybase IQ 15 by Sybase, Inc.
August 01, 2009 - (Free Research)
Sybase IQ is the world's leading column-based analytics server, delivering the smartest approach to enable enterprises to turn raw data into actionable information through analytics - to increase revenue, customers and margins.
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Sybase IQ: The Economics of Business Reporting by Sybase, Inc.
August 01, 2009 - (Free Research)
Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical.
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Crystal Reports - The Affordable, Trusted Solution that Just Works by SAP BusinessObjects
August 24, 2009 - (Free Research)
With Crystal Reports - solve report design and information sharing issues through: powerful report and dashboard mashups, secure report sharing, management, scheduling and publishing - an affordable, cross-platform solution, that just works.
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How You Can Tame the Smartphone Monster by Cisco Systems, Inc.
November 20, 2009 - (Free Research)
This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.
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The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security
August 03, 2009 - (Free Research)
Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often.
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Don't Be Blind-Sided: How to Use Your Salesforce.com Data to Improve Sales Performance by Birst
October 19, 2009 - (Free Research)
As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance.
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Information Agenda Assessment Tool by IBM
October 07, 2009 - (Free Research)
The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.
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LogRhythm and PCI Compliance by LogRhythm, Inc.
September 09, 2009 - (Free Research)
LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs. This paper illustrates and discusses the 6 domains of PCI DSS requirements as well as uses tables to outline how LogRhythm supports PCI compliance.
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File System Auditor Version 2.0.8 by ScriptLogic Corporation
April 10, 2009 - (Free Research)
It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver?
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