WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..

Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation. May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain. (WHITE PAPER) READ ABSTRACT |

Controlling High Fraud Risk of International Transactions by iovation, Inc. March 2008 - (Free Research) Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. (WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software. April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... (CASE STUDY) READ ABSTRACT |

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. (VIDEOCAST) READ ABSTRACT |

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. (WHITE PAPER) READ ABSTRACT |

Mobilizing Your Workforce - The Powerful Differentiator - Including Information from "The Mobile Field Service Solution Selection Report" by the Aberdeen Group by Astea International Inc. (E-mail this company) May 2006 - (Free Research) According to Aberdeen, companies that have deployed mobile field service solutions have realized, on average, 27% improvement in worker productivity, 19% increase in customer satisfaction/retention, 17% increase in overall profitability, and 13% increase in service revenues. Are you interested in achieving results like these? (WEBCAST) READ ABSTRACT |

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT)

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT)

Wireless LANs Standards: Where Are We Now? by Burton Group. July 2008 - (Free Research) Not all standards are created equal. Some are technically elegant but achieve little market adoption. Others are broadly deployed. The Institute of Electrical and Electronics Engineers (IEEE) 802.11 wireless local area network (WLAN) standards have achieved international success. (WHITE PAPER) READ ABSTRACT |

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT)

Reducing IT Operational Costs with Green Computing by Kaseya March 2008 - (Free Research) Environmental and energy conservation issues have taken center stage in the global business arena in recent years. (WEBCAST) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utilities. (WHITE PAPER) READ ABSTRACT |

5 Mistakes to Avoid in Choosing a Mid-Market Accounting System by Sage Software Inc. (E-mail this company) January 2007 - (Free Research) There are many opportunities to gain greater control of your organization's financial affairs, to make better decisions, and to improve cash flow, among others, when implementing a new accounting system. Sage Software knows that we can help you succeed in choosing the best accounting and business management software for your organization. (WHITE PAPER) READ ABSTRACT |

The Importance of DR by EVault Inc., a Seagate Company June 2008 - (Free Research) In this expert videocast, Jon William Toigo, CEO and Managing Principal, Toigo Partners International discusses the criticalities of a disaster recovery plan. (VIDEOCAST) READ ABSTRACT |

ExaGrid Wins the Case for Disk-based Backup at Mintz Levin by ExaGrid Systems, Inc. April 2008 - (Free Research) This white paper provides a case study on how one law firm was able to improve their backup operations with disk-based backup solutions. Read this white paper to learn more about these solutions and the benefits they deliver. (WHITE PAPER) READ ABSTRACT |

Dictation technology for law firms by PHILIPS Speech Processing May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology. (WHITE PAPER) READ ABSTRACT |

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT)

Meet Healthcare Business Needs with Document Workflow Technology by Captaris February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. (WHITE PAPER) READ ABSTRACT |

Unilever Customer Story by Revelation Software Concepts July 2008 - (Free Research) RSCLearn why Unilever Latin America has recommended implementation of the Rev-Trac change management solution throughout Unilever’s global SAP information infrastructure. (CASE STUDY) READ ABSTRACT |

Rev-Trac Datasheet by Revelation Software Concepts July 2008 - (Free Research) Rev-Trac® provides flexible, powerful and fully-featured change control for SAP solutions, no matter how complex or geographically dispersed your business environment are. (WHITE PAPER) READ ABSTRACT |

Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field by Astea International Inc. (E-mail this company) January 2004 - (Free Research) The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction. (ANALYST REPORT) READ ABSTRACT |

Data Quality MP3 Audio Series by Business Objects January 2008 - (Free Research) In this series of three interviews, you’ll learn how you can benefit from real-time data quality using SOA, how data quality processes can be applied to various industries, and the importance of data quality for global data. (PODCAST) READ ABSTRACT |

Remote Replication Best Practices for Oracle 10g Using XP Continuous Access White Paper by Hewlett-Packard Company June 2008 - (Free Research) The test results and information presented in this paper explain how to properly plan for and successfully deploy a remote copy infrastructure for an Oracle 10g database using HP XP12000 Disk Arrays and HP StorageWorks XP Continuous Access Software. (WHITE PAPER) READ ABSTRACT |

Optimizing Business Outcomes for Retail by Hewlett-Packard Company March 2008 - (Free Research) In the fierce retail marketplace, technology powers the business and differentiates the consumer experience. Read this white paper to learn about an enterprise class data warehouse that enables businesses to capitalize on their information at significantly lower cost. (WHITE PAPER) READ ABSTRACT |

Johns Hopkins Bloomberg School of Public Health: Leading Public Health Authority Adopts Security Enhancing Remote Access Solution by Citrix Online - GotoMyPC June 2008 - (Free Research) Johns Hopkins Bloomberg School of Public Health is an international authority on public health and GoToMyPC Corporate provides the school with secure, easy-to-use remote access to the desktop for faculty and staff members working remotely. (WHITE PAPER) READ ABSTRACT |

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