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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 17, 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
(DEMO) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 11, 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

NetWrix Active Directory Change Reporter - Free! by Netwrix Corporation

July 15, 2010 - (Free Research)
Active Directory change auditing is an important procedure for tracking unauthorized changes and errors to AD configurations. NetWrix AD Change Reporter automates the auditing process to promote both security and compliance. 
(DOWNLOAD) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

Deduplication and VMware Backup Sprawl by Veeam Software

August 2010 - (Free Research)
The purpose of this white paper is to demonstrate that by using the deduplication and compression engine within the Veeam Backup and Replication product, it is possible to make a positive impact in the storage environment of any organisation. 
(WHITE PAPER) READ ABSTRACT |

Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by Imprivata

February 2014 - (Free Research)
This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs. 
(WHITE PAPER) READ ABSTRACT |

Enable Flexible Workstyles Without Sacrificing Security by Citrix

May 2013 - (Free Research)
Register for this event to learn how to enable flexible workstyles without compromising management, security or control. 
(EVENT) READ ABSTRACT |

The New Learning Content Model: How Content Management Challenges Are Changing the Way Learning Content Is Purchased, Deployed and Managed by Plateau System LTD.

March 2008 - (Free Research)
With dynamic learning essential to meeting an entire new era of challenges, organizations simply can't afford to base their learning budget on their best guess about who, when, and how their employees will use eLearning content. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.

June 2009 - (Free Research)
Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment. 
(WHITE PAPER) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation

April 2009 - (Free Research)
This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

Genius Project4Domino (GP4D) by Genius Inside

September 2008 - (Free Research)
Genius Project4Domino is an easy-to-use, Lotus Notes and web-based project management solution. Use the virtual workplace to manage projects and processes, where internal and external people can be involved. Register for our free trial. 
(TRIAL SOFTWARE)

SSO Vendor Evaluator’s Guide by Imprivata

February 2014 - (Free Research)
Access this checklist for key qualities you should be looking for in a single sign-on (SSO) solution to help you evaluate vendors. 
(WHITE PAPER) READ ABSTRACT |

Automating User Provisioning: A User’s Perspective by Oracle Corporation

April 2011 - (Free Research)
Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Preparing Applications for a Migration to Windows 7 by Flexera Software

March 2011 - (Free Research)
In this transcript of the webcast, "Preparing Applications for a Migration to Windows 7," learn about the basic steps involved with testing and verifying app compatibility for a Windows 7 upgrade, with details on the virtualization options available. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Eagle Bank Keeps Deposits and Customer Data Safe by Imprivata

February 2010 - (Free Research)
This case study highlights one bank's successful enforcement of a strong password policy by implementing a single sign-on (SSO) solution. Read on to learn how you can maintain GLBA compliance, and reduce IT's access management. 
(WHITE PAPER) READ ABSTRACT |

Stock Yards Bank and Trust Makes Employees Productive and Keeps Data Secure by Imprivata

February 2010 - (Free Research)
This case study features one large, trusted U.S. bank's experience with a simplified authentication solution that enabled increased productivity, compliance, and security levels. 
(WHITE PAPER) READ ABSTRACT |

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