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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 16, 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. January 24, 2012 - (Free Research) Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.  (WHITE PAPER) READ ABSTRACT |

Data Protection 2.0: It’s Not Just Names and Numbers Anymore by Tripwire, Inc. February 08, 2011 - (Free Research) The external forces of advanced threats and compliance obligations, combined with the internal forces of new business initiatives, lead to a complex set of data protec­tion requirements. This paper provides an overview of the many data protection challenges CISOs face and suggests a sequence of five actions to take to address these challenges.  (WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc. January 11, 2011 - (Free Research) This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs.  (WHITE PAPER) READ ABSTRACT |

Talent Mobility: The Need for Insight at the Point of Action by Oracle Corporation July 31, 2012 - (Free Research) Read this white paper to learn how internal mobility programs can help drive your greatest asset—your employees.  (WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel August 2008 - (Free Research) TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.  (WHITE PAPER) READ ABSTRACT |

The secrets of highly effective data governance programs by Pitney Bowes Group 1 Software September 2011 - (Free Research) The first key to a successful data governance program is ensuring user and organization expectations. To find out more secret advice for highly effective data governance programs read this expert e-Book. Our editorial team has gathered tips, techniques and best practices to plan a successful data governance plan.  (EBOOK)

E-Book: How to Get Funding for Data Quality Programs by Pitney Bowes Business Insight August 2010 - (Free Research) Sound data quality is a fundamental requirement of successful data management programs. However, the importance of data quality may be overlooked by executives who take it for granted. This e-book provides readers with advice designed to help them win approval for data quality initiatives on both IT and business grounds.  (EBOOK) READ ABSTRACT |

Liebert Monitoring by Liebert Corporation The Albér Cellcorder CRT-300 cell resistance tester displays and records cell float voltage, internal cell resistance and intercell connection resistance. The portable unit includes a memory card, backlit graphical reflective LCD....  (HARDWARE PRODUCT)

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

Make communication, purpose priorities in a data governance program by SAP America, Inc. December 2012 - (Free Research) Ensuring effective data governance requires the support and ongoing communication of between key business units and department stakeholders. Read this expert e-guide to learn the critical success factors for designing a successful data governance strategy.  (EGUIDE) READ ABSTRACT |

Keeping big data in line with data governance by SAP America, Inc. November 2012 - (Free Research) Access this e-guide to learn the secrets of an effective enterprise-wide data governance program. You'll also discover why organizations need to pay close attention to these governance best practices in order to gain control of spiraling big data costs, headaches and more.  (EGUIDE) READ ABSTRACT |

E-Guide-- Risk-Based Audit Methodology: How to Achieve Enterprise Security by IBM October 2010 - (Free Research) Read this e-guide to learn about a simple risk-based audit methodology for organizations to develop an internal IT audit program, or those looking for new ways to assess security risks.  (EGUIDE) READ ABSTRACT |

Information Security Magazine - July/August 2012 by SearchSecurity.com June 2012 - (Free Research) In this month’s cover story, senior VP of research and CTO at IANS, David Shackleford, clarifies best practices for security pen testing as well as offers practical steps for building an internal testing program, how to measure success, what kinds of skills are needed, the tools to use, what the process should look like and more.  (EZINE)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Mind the Gap: CISOs Work to Narrow the Breach-to-Detection Gap for Better Security by Tripwire, Inc. February 2011 - (Free Research) Compliance is indeed a conscientious effort toward securing corpo­rate assets. IT organizations have committed much time and money to the cause. Despite security breaches still happening many still fly under the radar. This paper outlines what precautions need to be taken to avoid future security breaches.  (WHITE PAPER) READ ABSTRACT |

Managed Services or Break fix? One Size Doesn’t Fit All by GFI Software December 2010 - (Free Research) This paper examines the benefits of Managed Services using the GFI Building Blocks program.  (WHITE PAPER) READ ABSTRACT |

Effective Data Leak Prevention Programs: Start by Protecting Data at the Source — Your Databases by Oracle Corporation December 2011 - (Free Research) In this white paper, learn how enterprises must adopt security best practices that bring together both data leak prevention and database security in order to protect data from both internal and external threats while ensuring that the data is available to those who require it.  (WHITE PAPER) READ ABSTRACT |

The Children's Internet Protection Act by NETGEAR Inc. December 2010 - (Free Research) Schools and libraries must certify they have complied with, or are in the process of complying with, the CIPA requirements by filing a form with the Federal government in order to receive discounts on the telecommunication charges for access or connection costs. Are you certified? Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc. September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.  (WHITE PAPER) READ ABSTRACT |

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS by SpringCM November 2008 - (Free Research) Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.  (CASE STUDY) READ ABSTRACT |

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc. June 2009 - (Free Research) Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment.  (WHITE PAPER) READ ABSTRACT |

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM December 2010 - (Free Research) This paper explains how clients can balance risk and innovation through the use of services from IBM.  (WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com September 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

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