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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.

June 09, 2009 - (Free Research)
Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 11, 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

HIT: Meet compliance regulations with improved desktop management by RES Software

January 2013 - (Free Research)
This brief case study demonstrates how one health care organization reduced the manual tasks associated with desktop management while reducing the number of helpdesk calls, improving caretaker efficiency, and remaining HIPAA and FDA compliant. 
(CASE STUDY) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter. 
(WHITE PAPER) READ ABSTRACT |

HDS, clouds and the enterprise storage renaissance by Hitachi Data Systems

September 2010 - (Free Research)
This white paper outlines important information regarding next-gen storage and the requirements that different companies must meet in order to implement these new technologies. 
(WHITE PAPER) READ ABSTRACT |

Integrate Automated Order Processing with SAP Applications by Esker Inc.

January 2008 - (Free Research)
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing. 
(WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

See Everything with HP Enterprise Security by Hewlett-Packard Company

February 2012 - (Free Research)
To protect against the thousands of new threats that emerge every day, organizations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritize and respond. 
(VIDEO) READ ABSTRACT |

See Everything with HP Enterprise Security by Hewlett-Packard Limited

May 2012 - (Free Research)
To protect against the thousands of new threats that emerge every day, organisations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritise and respond. 
(VIDEO) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security. 
(SOFTWARE PRODUCT)

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS by SpringCM

November 2008 - (Free Research)
Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention. 
(CASE STUDY) READ ABSTRACT |

Analyze Huge Volumes of Demand Data for Integrated, Real-Time Decision Making by SAP America, Inc.

December 2012 - (Free Research)
This resource introduces a new data management platform that allows you to quickly collect, aggregate, and analyze market and demand data in order to drive better decision making in sales, marketing, your supply chain, and the rest of your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Automating IT Security Audits to Demonstrate Compliance and Protect Data by NetIQ Europe

May 2011 - (Free Research)
This white paper will tell you why IT security auditing is so important, the problems with the current approach to it, and how this product can help you automate your IT security audits. 
(WHITE PAPER) READ ABSTRACT |

Enterprises Reap the Rewards of Modernizing Their ERP Systems - IDC Research by SAP America, Inc.

August 2008 - (Free Research)
This white paper outlines strategies for organizations considering upgrading or replacing their enterprise resource planning systems in order to handle business growth, streamline internal processes, and leverage technology innovation. 
(WHITE PAPER) READ ABSTRACT |

IDC: High-Performance Human Capital Management Systems Propel People Power by SAP America, Inc.

February 2008 - (Free Research)
Learn about strategies for organizations facing the prospects of upgrading or replacing their human capital management (HCM) systems in order to handle business growth and streamline internal processes. 
(WHITE PAPER) READ ABSTRACT |

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