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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 11, 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 28, 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by Imprivata

February 2014 - (Free Research)
This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs. 
(WHITE PAPER) READ ABSTRACT |

Building a Virtual SAN Using VMware® ESX Internal Storage by LeftHand Networks

April 2008 - (Free Research)
Beyond providing an iSCSI SAN that ESX servers and any other clients can leverage, the LeftHand Networks Virtual SAN Appliance creates a highly automated SAN that imposes very little management overhead. 
(WHITE PAPER) READ ABSTRACT |

The Wildlife Experience sees the benefits of migrating to Office 365 from a limited, free service by Microsoft

September 2011 - (Free Research)
The need for more email space and the ability to send larger files prompted Wildlife Experience, an educational nonprofit outside Denver, to abandon their free service. Find out how Wildlife Experience chose Microsoft Office 365 and gained increased staff productivity, enhanced account provisioning and reduced operating expenses in this case study. 
(VIDEO)

The Cloud: Time for Delivery by ComputerWeekly.com

February 2012 - (Free Research)
This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.

June 2009 - (Free Research)
Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment. 
(WHITE PAPER) READ ABSTRACT |

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Saaspoint Speeds Project Completion by Making Information Available “Anytime, Anywhere” With Google Apps for Business by Google

January 2011 - (Free Research)
To reinvent their internal communications, Saaspoint implemented Google Apps for Business, bringing Gmail, Google Calendar, Google Docs, Google Sites and Google Video to all of their internal users. Access this case study now to learn about this transition and the benefits achieved. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: E-mail Archiving-- Preserving End-to-End Chain of Custody by Hewlett-Packard Company - Information Management

August 2010 - (Free Research)
Why is the architecture of your e-mail archiving solution so important? Read this presentation transcript featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Insider Threat and Mobile Devices: Employees Often Evade and Ignore Security Policies by IronKey

May 2009 - (Free Research)
Check out this presentation transcript to learn about the results of a study concerned with the extent to which employees in U.S. companies are complying or not complying with reasonable data protection and security practices. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Wales & West Utilities Distributes Data Entry Savings across the Company with Winshuttle by Winshuttle, LLC

December 2008 - (Free Research)
Wales & West Utilities uses Winshuttle to streamline SAP data loading and extraction in multiple business areas, from finance to asset management. 
(CASE STUDY) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation

April 2009 - (Free Research)
This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
(DEMO) READ ABSTRACT |

EnCase® Cybersecurity by Guidance Software, Inc.

February 2010 - (Free Research)
In this presentation, you’ll learn how EnCase® Cybersecurity helps safeguard your business by providing enterprise wide visibility and endpoint data. 
(PRODUCT OVERVIEW) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

SSO Vendor Evaluator’s Guide by Imprivata

February 2014 - (Free Research)
Access this checklist for key qualities you should be looking for in a single sign-on (SSO) solution to help you evaluate vendors. 
(WHITE PAPER) READ ABSTRACT |

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