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Webcast: In-memory Analysis: Delivery Insights at the Speed of Thought by BeyeNETWORK

November 30, 2011 - (Free Research)
This webcast featuring Wayne Eckerson, BI expert and Director of Research for Business Application and Architecture at TechTarget, examines how BI tools will balance top-down, metrics-reporting with bottom-up, ad hoc analysis in a user friendly manner that delivers fast performance while securing information consistency. 
(WEBCAST) READ ABSTRACT |

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc.

January 01, 2009 - (Free Research)
Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. 
(JOURNAL ARTICLE) READ ABSTRACT |

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 17, 2011 - (Free Research)
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. 
(WHITE PAPER) READ ABSTRACT |

Evolving Your Mobile Marketing Presence: Strategies for Succeeding at Mobile As Both a Device and a Channel by Ektron, Inc.

December 06, 2011 - (Free Research)
Read this Forrester Research Inc. white paper to learn the latest on interactive marketing and how to implement these practices into your mobile marketing stratgieries. 
(WHITE PAPER) READ ABSTRACT |

ISVs Accelerate Their Applications with BIRT and ActuateOne by Actuate

January 16, 2012 - (Free Research)
Download this white paper and learn how ISVs are leveraging Actuate and BIRT technology to deliver interactive functionality, customizable dashboards and rich visualization capabilities to their users. 
(WHITE PAPER) READ ABSTRACT |

SearchSOA.com Interactive Classroom: Application Modernization Strategy by Hewlett-Packard Company

November 29, 2011 - (Free Research)
In modernizing their applications, enterprises want faster integrations, using SOA only when it is pragmatic. They still wrapper mainframes with services, but they are also migrating functions within the mainframe portfolio. Check out this expert advice to learn how to implement both complex and simple integrations for the short and long term. 
(RESOURCE CENTER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

HealthIT Interactive Classroom - DR & BC Planning for HealthIT Providers by Intel and HP

September 30, 2011 - (Free Research)
For hospitals, the only thing more important than access to patient data in a disaster is timely access to patient data. This Health IT Interactive Classroom will help providers create and implement effective disaster recovery and business continuity plans -- complete with advice from providers who had to put those plans into action. 
(RESOURCE CENTER) READ ABSTRACT |

Interactive Data Center: Energy Efficiency by APC by Schneider Electric

March 31, 2011 - (Free Research)
This interactive data center, brought to you by our editors, explores 5 aspects of data center efficiency and provides tips and best practices to help companies make effective investment and configuration decisions. 
(WEBCAST) READ ABSTRACT |

Server Virtualization Basics Interactive Classroom by Dell and VMware

September 16, 2011 - (Free Research)
This comprehensive interactive classroom explores what you need to know about server virtualization, and provides insights, analyses, and answers to FAQs. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Webcast: Virtualized Storage: An Interactive Online Tutorial by Dell, Inc.

November 11, 2011 - (Free Research)
Whether the ultimate mission is to consolidate data, virtualize the infrastructure, or improve application performance, the key to efficient storage is virtualized storage. This interactive online tutorial defines storage virtualization and explains how its benefits extend well beyond the data center. 
(WEBCAST) READ ABSTRACT |

Using Deduplication in Backup Systems – Interactive Resource Center by Quantum Corporation

October 15, 2010 - (Free Research)
Data Deduplication has gained a lot of traction in the backup and recovery world over the past few years. This interactive classroom features exclusive lessons designed to get IT administrators up to speed on this technology and how it affects the entire IT market. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Quantum Interactive Classroom: Dedupe for Backup by Quantum Corporation

May 25, 2010 - (Free Research)
This interactive classroom features exclusive expert content designed to get IT administrators up to speed on deduplication. The classroom includes a video that explores the different types of deduplication and how these technologies help IT pros optimize and enhance already existing storage infrastructures.  
(VIRTUAL SEMINAR) READ ABSTRACT |

Advanced Server Virtualization Interactive Classroom by Dell and VMware

March 15, 2011 - (Free Research)
It's easy to get started with virtualization, but it takes a lot of work to create a true virtual infrastructure. The Advanced Server Virtualization Interactive Classroom covers these steps -- and some pitfalls you may encounter along the way. 
(RESOURCE CENTER) READ ABSTRACT |

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. 
(WHITE PAPER) READ ABSTRACT |

Interactive Guide to Customer Experience Management by Tealeaf

January 24, 2011 - (Free Research)
In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. 
(INFORMATION CENTER) READ ABSTRACT |

Own your process, own your information, own your business with SOA by IBM

December 01, 2010 - (Free Research)
This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation. 
(WHITE PAPER) READ ABSTRACT |

Adapt your contact center for increased customer satisfaction by inContact

January 20, 2012 - (Free Research)
This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 
(VIDEO) READ ABSTRACT |

Top 5 Ways to Make IVR Work For You and Your Customers by inContact

January 18, 2012 - (Free Research)
This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems. 
(WHITE PAPER) READ ABSTRACT |

Bring Your Own IT(BYO)-Rethinking your business model by Citrix

July 27, 2011 - (Free Research)
Allowing employees to use their own devices may increase the overall productivity and performance of your organization. Access this exclusive resource to learn how supporting a range of endpoint devices is the right choice for your organization and how desktop virtualization is a practical method for supporting this initiative. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Grade 'Bring Your Own Device' Strategies by SAP America, Inc.

September 30, 2011 - (Free Research)
This Aberdeen Group paper provides analyst insight into the drivers, benefits and pitfalls of the Bring-Your-Own-Device (BYOD) phenomenon and offers recommended actions to take to avoid IT risk. 
(ANALYST BRIEF) READ ABSTRACT |

June Issue of Information Security magazine: Mobile Security: A New Game Plan by Information Security Magazine

June 02, 2011 - (Free Research)
This month's Information Security Magazine Online cover story highlights the importance for an updated security game plan due to the influx of personal smartphones and other computing devices making their way into the enterprise. Also, learn how to focus your SIM solution to avoid information overload and explore FISMA challenges. 
(EZINE) READ ABSTRACT |

Considering a BYOPC Strategy: A Q&A by LogMeIn, Inc.

February 09, 2012 - (Free Research)
Discover the concerns, opportunities, and benefits of enabling a BYOPC initiative in your workplace, including why enforcing a strict policy beforehand is essential to its success. 
(EGUIDE) READ ABSTRACT |

Build powerful reporting applications with open source BI by Actuate

January 13, 2012 - (Free Research)
View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers. 
(WEBCAST) READ ABSTRACT |

Oracle Business Intelligence Enterprise Edition Plus 11G by Oracle Corporation

October 01, 2010 - (Free Research)
Read this data sheet to learn about all of the key features and benefits of this dynamic solution. 
(DATA SHEET) READ ABSTRACT |

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