WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

WAN Optimization in MPLS Networks - The Transparency Challenge by Expand Networks March 2008 - (Free Research) Today’s modern Wide Area Networks (WANs), such as MPLS networks, provide much more than just a framework for information transport. (WHITE PAPER) READ ABSTRACT |

Jobfox Stays ahead of Brisk Growth with Customer Self-Service by Parature Inc. August 2008 - (Free Research) To speed response times, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting & Parature Customer Service™ software offered just the right combination of capabilities. (CASE STUDY) READ ABSTRACT |

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT)

RTSP: One of the Foundations of Convergence by F5 Networks (E-mail this company) November 2007 - (Free Research) Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP can make streaming audio/video difficult to manage. This white paper explains how RTSP servers and proxy servers can become part of the standard web site infrastructure. (WHITE PAPER) READ ABSTRACT |

Transport Layer Security Solves $100 Billion Dollar Riddle by Fast Lane April 2008 - (Free Research) This paper allows you to gain a better understanding of what is actually occurring when you “use SSL,” which much more likely than not, isn’t really SSL at all but is, rather, Transport Layer Security. (WHITE PAPER) READ ABSTRACT |

Unlocking The Value Of Spreadsheets In Your Business Processes by EXTOL International Inc. August 2008 - (Free Research) This Webcast will survey common spreadsheet automation use cases, examine implementation options and show how non-programmatic spreadsheet automation can achieve results faster and at lower cost. (WEBCAST) READ ABSTRACT |

Webcast: Carrier Ethernet Planning Essentials by Telco Systems, Inc. July 2008 - (Free Research) Even with standards work still underway, this webcast with Tom Nolle, President of CIMI Corporation, will shed light on why Carrier Ethernet is on the fast-track in carrier networks. (WEBCAST) READ ABSTRACT |

Developing a Holistic Testing Strategy for Ensuring a Successful IPTV Deployment by Ixia. June 2008 - (Free Research) This paper offers a systematic approach to testing an IPTV transport infrastructure in its early and pre-deployment stages. (WHITE PAPER) READ ABSTRACT |

Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc. (E-mail this company) August 2006 - (Free Research) Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error. (WHITE PAPER) READ ABSTRACT |

Unilever Customer Story by Revelation Software Concepts July 2008 - (Free Research) RSCLearn why Unilever Latin America has recommended implementation of the Rev-Trac change management solution throughout Unilever’s global SAP information infrastructure. (CASE STUDY) READ ABSTRACT |

How WANJet Improves Common Internet File System (CIFS) Performance by F5 Networks (E-mail this company) November 2007 - (Free Research) Common Internet File System (CIFS) is a remote file access protocol that forms the basis for Windows file sharing. When CIFS was designed in the 80s, no consideration was made for how CIFS would operate over a high latency WAN link. As a result, CIFS operates very poorly over such a link. In this paper, learn how WANJet improves CIFS performance. (WHITE PAPER) READ ABSTRACT |

Achieving Common Internet File System (CIFS) Acceleration by F5 Networks (E-mail this company) August 2006 - (Free Research) Common Internet File System (CIFS) is a remote file access protocol that forms the basis for Windows file sharing. Each WANJet appliance has a deep understanding of the CIFS protocol and can therefore act on behalf of a CIFS client and server to make the interaction between the two much more efficient. (WHITE PAPER) READ ABSTRACT |

Business Intelligence - the Definitive Guide for Mid-size Companies by Business Objects February 2008 - (Free Research) While many small or medium-size companies have relied on spreadsheet as their primary BI tool, most of them have come to realize that this is a stopgap solution and one that's apt to lead to data chaos and inconsistent analysis results. (WHITE PAPER) READ ABSTRACT |

Rev-Trac and SAP CTS+: Extending Change and Transport Management to the Non-ABAP Java Environment by Revelation Software Concepts July 2008 - (Free Research) This paper discusses the integration of CTS+ with Rev-Trac SAP change control functionality and considers an alternative approach using Rev-Trac Deployment Manager. (WHITE PAPER) READ ABSTRACT |

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) READ ABSTRACT |

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) READ ABSTRACT |

Best Practices for Deploying WAN Optimization in a DR Environment WC by Silver Peak April 2008 - (Free Research) Replication involves a high volume of sustained traffic which is highly susceptible to lost and out-of-order packets. (WEBCAST) READ ABSTRACT |

Tips for Successful Data Replication across the WAN by Silver Peak January 2008 - (Free Research) This paper shows how to configure WAN optimization devices to address these unique issues with maximum results. (WHITE PAPER) READ ABSTRACT |

AETHON Chooses Landslide Technologies over SFA/CRM by Landslide Technologies, Inc. June 2008 - (Free Research) With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions. (CASE STUDY) READ ABSTRACT |

Agile Tools: The Good, the Bad and the Ugly by TargetProcess, Inc. August 2008 - (Free Research) This article explains various approaches for agile project management and provide comparisons between the simplest tools (index cards and whiteboards), spreadsheets, traditional project management software and agile project management software. (WHITE PAPER) READ ABSTRACT |

WDS (WAN-optimization Data Services) in StorTrends iTX®: Improving the Efficiency of Remote Replication in Wide Area Data Transfers by Excel Meridian Data, Inc. August 2008 - (Free Research) This whitepaper will examine the impact of transport distance and latency on the efficiency of network bandwidth in WAN remote replication situations over TCP/IP. (WHITE PAPER) READ ABSTRACT |

Connecting the Dots Between Storage and Virtualization by EMC Partner Organization July 2008 - (Free Research) This videocast covers the usage of storage transports for server virtualization, iSCSI's readiness for virtualization deployments, and how to choose between using iSCSI over fibre channel, and vice-versa, in virtualization deployments. (VIDEOCAST) READ ABSTRACT |

zTestArchitect™ Test Automation Toolset by Logigear Corporation. zTestArchitect is a keyword driven test automation tool for functional testing at the center of a complete test automation framework that will enable your testing team to test earlier, test more, reduce costs and speed time-to-market.  (SOFTWARE PRODUCT)

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks (E-mail this company) Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency.  (HARDWARE PRODUCT)

Best Practices in Establishing the Business Case for Compensation Management by Plateau System LTD. June 2008 - (Free Research) In today’s unpredictable business climate, it is especially obvious that compensation is an investment - typically the organization’s largest single expense - worth managing effectively. (WHITE PAPER) READ ABSTRACT |

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