Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.
		F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks. Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating more... >> Discover more offerings from F5 Networks.
		IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company) RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data protection FAQ by Quantum. August 2008 - (Free Research) With the data protection landscape becoming more distributed and IT resources increasingly constrained, businesses need a centralized data protection strategy that can efficiently manage multiple backup and recovery jobs across the enterprise.  (PODCAST) READ ABSTRACT | GO TO PODCAST

How to reduce the backup data footprint: Capacity optimization, intelligent data protection software, deduplication, and single instancing - Let's translate by Hewlett-Packard Company September 2008 - (Free Research) After attending this event you should be a better understanding of the optimization market and a greater ability to sort through available options and select the approach or approaches that best fit an organization's use cases.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Backup as a Service FAQ by i365, A Seagate Company June 2008 - (Free Research) This podcast examines the benefits of online backup, or backup as a service. Backup as a service offers valuable and cost effective solutions for your company to protect against: human error, security breaches, natural disasters and more.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Data Deduplication FAQ Podcast by Quantum. May 2008 - (Free Research) This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Podcast: Virtual server storage/backup FAQ by Hitachi Data Systems June 2008 - (Free Research) In this expert Podcast, John Merryman and Ron Oglesby of Glasshouse Technologies discuss the impact of server virtualization on storage and backup for SMBs. Listen to this expert Podcast to get the answers to questions.  (PODCAST) READ ABSTRACT | GO TO PODCAST

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software. September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software, Inc JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Go Green and Increase Profitability with Virtual Contact Centers by Avaya, Inc June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya, Inc June 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Beyond the Internet: Building Multiplatform P2P Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

IBS business software by IBS, International Business Systems Armed with a range of smart and robust tools that allow you to organize, extract and analyze any range of data within your systems, the fully-integrated IBS offering will help you make proactive decisions for both the short and long term.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software. August 2008 - (Free Research) In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Do More to Manage your Growing Network with Less, Using Intelligent Automation by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Essential Manager's Guide: Intelligent Communications by Avaya, Inc June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Five Reasons Every IT Organization Needs to Capitalize on Intelligent Platform Management Interface (IPMI by Avocent. February 2008 - (Free Research) As a standardized systems management interface, Intelligent Platform Management Interface (IPMI) simplifies the management of today's multi-vendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resou…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc. September 2008 - (Free Research) The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco Catalyst 3560 Series Switches by Cisco Systems, Inc The Cisco® Catalyst® 3560 Series is a line of fixed-configuration, enterprise-class switches that include IEEE 802.3af and Cisco prestandard Power over Ethernet (PoE) functionality in Fast Ethernet and Gigabit Ethernet configuration.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Cisco Catalyst 2950 Series Intelligent Ethernet Switches for Metro Access by Cisco Systems, Inc The Cisco Catalyst® 2950 Series Intelligent Ethernet switches is an affordable line of fixed-configuration Fast Ethernet and Gigabit Ethernet switches that extend intelligence to the metro access edge.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

E-Purchasing for Procure-to-Pay Value with SAP Solutions by Esker Inc. September 2008 - (Free Research) In this webcast, learn about intelligent e-purchasing technology that integrates with SAP solutions to automate the entire process.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

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