Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Getting to Green - Managing Data for Efficient Provisioning and Effective Protection by Arrow Electronics, Inc. May 2008 - (Free Research) Attend this Expert Webcast to learn why a data management approach is the only intelligent response to the business requirements for cost savings, risk reduction and process improvement. (WEBCAST) READ ABSTRACT |

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT)

Get the Fuel You Need to Combat Rising Gas Prices - Making Your Mobile Workforce more Efficient by Astea International Inc. (E-mail this company) May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment. (WEBCAST) READ ABSTRACT |

ESG: Intelligent Data Archiving by Arrow Electronics, Inc. April 2008 - (Free Research) The goal of intelligent data archiving is to move dormant data off of primary storage systems and put them on lower cost, easy to manage archival storage. Read this ESG white paper to learn more about intelligent data archiving and its benefits. (WHITE PAPER) READ ABSTRACT |

Data Deduplication Handbook by Overland Storage. February 2008 - (Free Research) The birth of data deduplication has completely changed the way we manage and protect our data. But will it work in your infrastructure? This handbook will help you decide by offering advice on data deduplication technologies and product offerings. (WHITE PAPER) READ ABSTRACT |

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) READ ABSTRACT |

The New Foundation of Storage: Xiotech’s Intelligent Storage Element by Xiotech June 2008 - (Free Research) ISE is the new foundation that promises to fulfill storage needs well into the future and ISE is a fresh new approach to the fundamental aspects of storage, setting new standards for reliability, performance, and scalability. (WHITE PAPER) READ ABSTRACT |

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) READ ABSTRACT |

ROC Rhapsody™ by ROC Software ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.  (SOFTWARE PRODUCT)

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks (E-mail this company) Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency.  (HARDWARE PRODUCT)

Xiotech Intelligent Storage Element: Managed Reliability by Xiotech June 2008 - (Free Research) This report examines the Intelligent Storage Element, an integral component of Xiotech’s new Emprise 5000 and Emprise 7000 storage systems, and its ability to enhance the availability, reliability and performance of storage systems. (WHITE PAPER) READ ABSTRACT |

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) READ ABSTRACT |

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company) RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.  (ASP & SOFTWARE PRODUCT)

Intelligent File Virtualization: Breaking Free From the Constraints of Today's File Storage Infrastructure by F5 Networks (E-mail this company) November 2007 - (Free Research) Intelligent file virtualization resolves the issues pertaining to current file storage infrastructure in a simple and effective manner. This white paper introduces the Acopia intelligent file virtualization solution, which is now a part of F5 Networks. It also discusses the key applications and benefits of this innovative technology. (WHITE PAPER) READ ABSTRACT |

Five Reasons Every IT Organization Needs to Capitalize on Intelligent Platform Management Interface (IPMI by Avocent. February 2008 - (Free Research) As a standardized systems management interface, Intelligent Platform Management Interface (IPMI) simplifies the management of today's multi-vendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resou… (WHITE PAPER) READ ABSTRACT |

Increasing the Value from Your Dedupe Solutions: Attune Systems Maestro File Manager and File Virtualization Improve ROI of Dedupe Solutions in Windows-Compatible Environments by Attune Systems, Inc. June 2008 - (Free Research) This paper describes some real world benefits Attune customers have seen using the intelligent combination of the Maestro File Manger with leading deduplication storage solutions. (WHITE PAPER) READ ABSTRACT |

Exstream Advanced Function Presentation (AFP) Print Studio by Exstream Software. For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.  (SOFTWARE PRODUCT)

VistaCapture by Viking Software Solutions. The VistaCapture software suite is the solution for rapid development of data capture applications.  (SOFTWARE PRODUCT)

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT)

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT)

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. (WHITE PAPER) READ ABSTRACT |

NetBackup Disk Based Data Protection Options by Symantec Corporation. June 2008 - (Free Research) This paper explains the disk options and their capabilities as well as the other new features in NetBackup 6.5 that make up the Enterprise Disk Foundation, also it provides guidance in choosing the appropriate disk options for your environment. (WHITE PAPER) READ ABSTRACT |

Essential Manager's Guide: Intelligent Communications by Avaya, Inc June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) READ ABSTRACT |

Remote Support Service by Citrix Online-GotoAssist GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.  (ASP)

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management by PTC February 2008 - (Free Research) This report serves as a roadmap for those companies seeking to improve productivity in their engineering change processes, but just as importantly make better business decisions that will drive product profitability. (WHITE PAPER) READ ABSTRACT |

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