Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) READ ABSTRACT |

Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007 by F5 Networks (E-mail this company) December 2007 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution – the F5 Networks® BIG-IP® Local Traffic Manager™ (LTM™). Test results showed a significant increase in user-perceived performance. (WHITE PAPER) READ ABSTRACT |

ERP for Successful Manufacturing by Xperia June 2008 - (Free Research) Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers. (WHITE PAPER) READ ABSTRACT |

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT)

Network and Voice Management for Evolving Business Environments by CA. April 2008 - (Free Research) The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated. (WHITE PAPER) READ ABSTRACT |

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT)

ROC Rhapsody™ by ROC Software ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.  (SOFTWARE PRODUCT)

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) READ ABSTRACT |

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) READ ABSTRACT |

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks (E-mail this company) Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency.  (HARDWARE PRODUCT)

The New Foundation of Storage: Xiotech’s Intelligent Storage Element by Xiotech June 2008 - (Free Research) ISE is the new foundation that promises to fulfill storage needs well into the future and ISE is a fresh new approach to the fundamental aspects of storage, setting new standards for reliability, performance, and scalability. (WHITE PAPER) READ ABSTRACT |

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) READ ABSTRACT |

Intelligent File Virtualization: Breaking Free From the Constraints of Today's File Storage Infrastructure by F5 Networks (E-mail this company) November 2007 - (Free Research) Intelligent file virtualization resolves the issues pertaining to current file storage infrastructure in a simple and effective manner. This white paper introduces the Acopia intelligent file virtualization solution, which is now a part of F5 Networks. It also discusses the key applications and benefits of this innovative technology. (WHITE PAPER) READ ABSTRACT |

Free Solera Virtual to Physical (V2P) Tap by Solera Networks May 2008 - (Free Research) The Solera V2P Tap™ allows organizations to leverage their existing physical environment security and analysis tools to protect their virtual environment at the same time, using the same familiar tools they use in the physical environment. (DEMO) READ ABSTRACT |

Five Reasons Every IT Organization Needs to Capitalize on Intelligent Platform Management Interface (IPMI by Avocent. February 2008 - (Free Research) As a standardized systems management interface, Intelligent Platform Management Interface (IPMI) simplifies the management of today's multi-vendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resou… (WHITE PAPER) READ ABSTRACT |

Xiotech Intelligent Storage Element: Managed Reliability by Xiotech June 2008 - (Free Research) This report examines the Intelligent Storage Element, an integral component of Xiotech’s new Emprise 5000 and Emprise 7000 storage systems, and its ability to enhance the availability, reliability and performance of storage systems. (WHITE PAPER) READ ABSTRACT |

Increasing the Value from Your Dedupe Solutions: Attune Systems Maestro File Manager and File Virtualization Improve ROI of Dedupe Solutions in Windows-Compatible Environments by Attune Systems, Inc. June 2008 - (Free Research) This paper describes some real world benefits Attune customers have seen using the intelligent combination of the Maestro File Manger with leading deduplication storage solutions. (WHITE PAPER) READ ABSTRACT |

VistaCapture by Viking Software Solutions. The VistaCapture software suite is the solution for rapid development of data capture applications.  (SOFTWARE PRODUCT)

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT)

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. (WHITE PAPER) READ ABSTRACT |

NetBackup Disk Based Data Protection Options by Symantec Corporation. June 2008 - (Free Research) This paper explains the disk options and their capabilities as well as the other new features in NetBackup 6.5 that make up the Enterprise Disk Foundation, also it provides guidance in choosing the appropriate disk options for your environment. (WHITE PAPER) READ ABSTRACT |

Essential Manager's Guide: Intelligent Communications by Avaya, Inc June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) READ ABSTRACT |

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management by PTC February 2008 - (Free Research) This report serves as a roadmap for those companies seeking to improve productivity in their engineering change processes, but just as importantly make better business decisions that will drive product profitability. (WHITE PAPER) READ ABSTRACT |

Titan 3000 Series High Performance Network Storage by BlueArc Corp. August 2008 - (Free Research) BlueArc’s Titan 3000 Series is the next generation of intelligent platforms for file services designed to meet the requirements of today’s sophisticated enterprise data centers and high performance applications. (WHITE PAPER) READ ABSTRACT |

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

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