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Featured Sponsors
Dialogue Live by Exstream Software.
Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.
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2005 Trends & Directions in Web-Based Support by CRMindustry.com
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June 2005 - (Free Research) While there's a wealth of rich, increasingly comprehensive technologies available enabling businesses to drive toward true service and support optimization, this paper discusses the decision to deploy and across what channels should depend on a strategy based on clearly defined goals.
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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks
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BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.
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JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software, Inc
JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.
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Steel Enterprise Management Systems - ERP for Metals Industry by STEELMAN Software Solutions Inc
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STEELMAN - SEMS is designed specifically for the metal industry. Metal processors have many unique issues that generic ERP packages will not solve. SEMS delivers terminologies, screens, and workflows that your staff can readily relate to and productively use with minimal training. SEMS can scale from 20 to over 1000 users and any metal type.
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Demand Commander: Supply Chain Forecasting for Manufacturers by Foresight Technologies
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Foresight’s Demand Commander is a quantum leap in forecasting technology and demand planning process optimization. It helps US manufacturers and distributors predict, manage, and adapt to customer demand in order to drive profitable growth. Foresight guarantees to reduce the error in demand management and planning processes by 25-50%.
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Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
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The JCatapult Principles by Inversoft
June 2008 - (Free Research) This white paper will discuss the main principles of JCatapult and illustrate how JCatapult can simplify development of large and small applications.
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Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc
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March 2006 - (Free Research) The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.
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CMiC Enterprise - ERP For Construction and Engineering by CMiC (Computer Methods International Corp.)
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CMiC Enterprise provides the operational backbone for your business, seamlessly integrating all departments and functions. CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.
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EdgePlatform for Application Acceleration and Delivery by Akamai Technologies
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The Akamai EdgePlatform is an Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. Utilizing a global network of specialized servers connected through optimized protocols, the platform optimizes application and content delivery.
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The Next Generation of Secure Archiving by Nexsan Technologies
This white paper highlights an intelligent and secure networked storage system designed to store, manage, protect and provide fast, easy access to fixed content/compliance information in a cost-effective manner. Read this white paper to learn more.
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Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation.
With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part.
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The Path to Intelligent Communications by Avaya, Inc
February 2008 - (Free Research) This white paper defines and details the benefits of service-orientated communications. Learn how service-orientated communications can revolutionise the management and features of your contact center.
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IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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Maximize Availability with Oracle Database 11g by Oracle Corporation.
June 2008 - (Free Research) Attend this Webcast to learn how innovations in intelligent data protection and availability in Oracle Database 11g makes implementing high availability the natural byproduct of a common sense approach to system design.
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RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions
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RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.
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BIG-IP Local Traffic Manager by F5 Networks
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The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, enabling organizations to effectively and competitively run their business.
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