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Featured Sponsors
Rational Agile Development Solutions eKit by IBM
September 11, 2009 - (Free Research)
Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs.
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Top 6 Reasons to Choose IBM for Collaboration by IBM
October 05, 2009 - (Free Research)
IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess.
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Microsoft Office SharePoint Server 2007 by Microsoft
September 15, 2009 - (Free Research)
Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
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SharePoint: Practical IT Strategies for Enterprise Collaboration by Mimosa Systems UK
May 15, 2009 - (Free Research)
Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007.
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI
December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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The Role of Open Source Data Integration - An Analyst White Paper, by Mark Madsen by Talend
January 2009 - (Free Research)
This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive.
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Intelligent Control with an Application Delivery Network by Blue Coat
December 2008 - (Free Research)
This white paper details how the Application Delivery Network (ADN) combines real-time intelligence about users, applications, business rules, network status and security policies to deliver applications quickly and securely across the WAN and Internet.
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How a Spanning Tree Works by Global Knowledge
June 2009 - (Free Research)
The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process.
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8 Problems of Keyword Search in E-Discovery – A Guide for Fortune 1000 Companies by FTI Technology
November 2009 - (Free Research)
In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set.
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Power Monitoring 101 by Eaton Corporation
July 2009 - (Free Research)
Read this white paper to learn how the right power monitoring system can protect your organization's data and applications while optimizing the power delivery infrastructure for efficiency and lower cost.
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Getting Maximum Mileage Out of Tickless Whitepaper by Intel Corporation
June 2007 - (Free Research)
This white paper presents an in-depth but accessible introduction to the capabilities and future of tickless idle. It particularly presents techniques for making daemons and drivers tickless-friendly, with an eye toward extending the real-world benefits of the technology to the community.
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Intelligent Capture for Government Agencies by EMC Corporation
November 2009 - (Free Research)
Government agencies face costly issues with paper due to the increasing volume and wide variety of documents that enter an agency. EMC digital office solutions enable the capture of all types of paper documents, faxes, and data. Find out more.
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Storage Tiering: Achieve Efficiency by Implementing Storage Tiers by BlueArc Corp.
September 2009 - (Free Research)
In the age of tighter budgets and continuing data growth, storage administrators are facing an ever increasing challenge of aligning storage resources with the demands of business applications. Read this IDC paper for information on how to implement effective storage efficiency practices.
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How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 2009 - (Free Research)
The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
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