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Creating Stickiness in the Insurance Industry by Thunderhead January 01, 2011 - (Free Research) With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry.  (WHITE PAPER) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc. February 14, 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.  (WHITE PAPER) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc. November 24, 2009 - (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.  (ANALYST BRIEF) READ ABSTRACT |

ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY May 07, 2012 - (Free Research) Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.  (CASE STUDY) READ ABSTRACT |

Protecting Customer Data: Moving Beyond Compliance by Voltage Security, Inc. March 29, 2012 - (Free Research) The insurance industry has experienced unprecedented levels of change that has driven the need to secure customer and corporate data – beyond what is required for NAIC compliance. This resource offers key guidance for tackling the security challenges of this changing environment and how to ensure comprehensive data protection.  (WHITE PAPER) READ ABSTRACT |

Decision Management Smarter Insurance Processes by IBM July 07, 2011 - (Free Research) With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes.  (CASE STUDY) READ ABSTRACT |

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software April 2008 - (Free Research) Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ...  (CASE STUDY) READ ABSTRACT |

FlexiCapture Drives Business For the Insurance Industry by ABBYY February 2011 - (Free Research) Insurance agents across the country are saving time, saving money and writing more business using AppReader: The automated form conversion solution that allows applications to upload instantly to carrier systems, regardless of agency management system. Read on and find how how AppReader can benefit your business.  (WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

Modelling the Insurance Enterprise by ComputerWeekly.com February 2013 - (Free Research) This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards.  (ESSENTIAL GUIDE) READ ABSTRACT |

Telematics: How Big Data Is Transforming the Auto Insurance Industry by SAS Institute Inc. March 2013 - (Free Research) Telematics could be a revolutionary change to the automobile insurance sector. This white paper discusses the pros and cons of using telematics and the business case for making thes updates in the auto industry.  (WHITE PAPER) READ ABSTRACT |

Infor CRM Epiphany for Insurance by Infor CRM July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.  (BROCHURE) READ ABSTRACT |

e-Brief: Impact Insurance by Kofax, Inc. March 2013 - (Free Research) The insurance industry is facing the demand to support growth and profitability, increase focus on the customer, and develop new data capabilities to support regulatory demands and other business imperatives. This paper explores enterprise capture technologies to accelerate their information management and leverage the power of mobile and the web.  (WHITE PAPER) READ ABSTRACT |

Insurance 2020: Innovating beyond Old Models by IBM Line of Business June 2008 - (Free Research) Podcast discusses the strategic challenges insurance companies will face in the insurance marketplace of the future and shares ideas for moving from today's realities to tomorrow's potential.  (PODCAST)

Business Service Management by ASG Software Solutions Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.  (SOFTWARE PRODUCT)

Got Big Data? Net Big Dollars! by SAP America, Inc. June 2012 - (Free Research) Read this white paper to discover several practical ways to leverage "big data" analysis in the insurance industry that can help you gain competitive advantage, and learn how technologies such geographic information systems, in-memory computing, advanced visualization and columnar databases can play key roles.  (WHITE PAPER) READ ABSTRACT |

Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software, Inc October 2010 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today.  (WHITE PAPER) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

IDC Paper: Increased Operational Efficency with SAP Central Process Scheduling by SAP America, Inc. August 2008 - (Free Research) Read how scheduling tools in SAP Central Process Scheduling by Redwood can help you manage batch jobs along with process automation applications to handle business processes automatically -- with zero manual intervention.  (WHITE PAPER) READ ABSTRACT |

Author and deploy rules using WebSphere Decision Management by IBM July 2011 - (Free Research) Learn how the WebSphere ILOG Business Rules Management System (BRMS) can automate decision making for data validation, eligibility and pricing. This demo uses an insurance industry scenario to show how the WebSphere ILOG BRMS can be used by organizations.  (WEBCAST) READ ABSTRACT |

Introduction to Business Rules: Taking Advantage of Business Rules Management Systems by IBM February 2008 - (Free Research) Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT.  (TECHNICAL ARTICLE) READ ABSTRACT |

Data Cleaning and Suppression QAS Batch by QAS (E-mail this company) November 2012 - (Free Research) Read this white paper to learn about one option that can help your business maintain the quality and durability of your contact information over time.  (WHITE PAPER) READ ABSTRACT |

Batch processing with WebSphere Compute Grid: Delivering business value to the enterprise by IBM January 2010 - (Free Research) Reduced windows for operation and increases in data make it imperative for today's batch processing systems to scale out and perform better. Read this white paper to learn how to address these and other challenges of modern batch processing while reducing costs and improving time to market.  (EBOOK) READ ABSTRACT |

How to better manage batch jobs in Oracle environments by UC4 Software, Inc November 2011 - (Free Research) In part one of this two-part e-guide series, readers will learn about the basics of batch technology and how it relates to business processes. In addition, learn how batch processing and business process automation are handled in Oracle-specific environments.  (EGUIDE) READ ABSTRACT |

Automating business processes in Oracle environments by UC4 Software, Inc November 2011 - (Free Research) In this latter part of a two-part e-guide series, readers will discover how batch jobs are connected to business processes, and will examine business process automation in Oracle-specific environments. In addition, find out when batch is appropriate for managing business processes, and when a more manual approach might work best.  (EGUIDE) READ ABSTRACT |

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