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Podcast: Automating Access Certification in Just 17 Days by Aveksa
August 10, 2012 - (Free Research)
This podcast describes why one of your peers implemented a particular IAM solution to automate their certification process and also offers best practices that will help you as you start your own IAM program.
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Optim™ Data Privacy Solution by IBM
The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.
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Integrative CRM Enhances Midsize Business Agility and Performance by IBM
July 01, 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.
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Management Excellence: Leveraging Technology and Techniques by Oracle Corporation UK Ltd
November 01, 2008 - (Free Research)
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
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Management Excellence: Leveraging Technology & Techniques by Oracle Corporation
November 03, 2008 - (Free Research)
This white paper describes a set of six management processes that lead organizations to become smarter, more agile, and better aligned—the key attributes of management excellence.
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Using Data Mining to Detect Insurance Fraud by IBM
November 18, 2010 - (Free Research)
Insurers lose millions each year through fraudulent claims. This paper explains how leading insurance companies are using data mining techniques to find fraudulent claims. Read on to learn how to combine powerful analytics with your existing fraud detection and prevention efforts.
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Infor CRM Epiphany for Insurance by Infor CRM
July 01, 2009 - (Free Research)
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
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Get Analytics Right from the Start by Sybase, an SAP company
August 05, 2010 - (Free Research)
Whether or not analytics should become an integral part of an organization’s planning and decision-making seems to be beyond question However, at what level, for what purpose and how to go about deploying analytics are questions that each organization needs to answer for itself. These questions are the focus of this paper.
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Optimizing Customer Retention Programs by Portrait Software
December 2008 - (Free Research)
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
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Drive Your Business With Predictive Analytics by SAS Institute Inc.
June 2012 - (Free Research)
This paper outlines what predictive analytics is and how it can benefit your organization. Read this invaluable resource now to learn about predictive modeling techniques, predictive analytics applications in marketing, the effect it can have on customer relationship management (CRM), customer loyalty and retention, and so much more.
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Can good data deliver a better customer experience? by QAS
(E-mail this company)
January 2013 - (Free Research)
Businesses focused on improving the customer experience are overlooking a critical factor: data quality. Without reliable customer data, no new strategy or technology will enhance the experience you deliver. Read on to learn why an effective data management strategy should be the foundation of your customer experience improvement project.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation
July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
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Optimizing Business Productivity: Do More for Your Customers and Your Business by Microsoft
October 2011 - (Free Research)
As organizations work to meet the complex requirements of today’s fast-paced business environment, they must harness tools that optimize productivity and deliver solid ROI. Learn about cloud-based CRM tools that provide frontline employees with real-time access to customer information that can help to boost productivity and performance.
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Data Quality: Standardize, Validate and Improve Your Information Assets by DataFlux Corporation
March 2008 - (Free Research)
This paper will cover techniques for implementing the processes and technology necessary to correct and standardize information-and teach you a process to improve business processes to consistently produce accurate and reliable information.
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Whirlpool: Quality Means Loyalty by SAS Institute Inc.
September 2008 - (Free Research)
Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
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Next Practices in Insurance: Driving Growth with Better Customer Engagement by Kofax, Inc.
December 2012 - (Free Research)
This in-depth resource to discover how innovative insurers are adopting customer-centric practices, such as new capture-enabled technologies to automate and expedite claims processing and customer service. Find out how you can benefit from the adoption of capture technologies within your organisation.
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